Hardware Sales Associate

Company: Jerry's Enterprises Inc.
Location: Saint Paul
Posted on: August 7, 2022

Job Description:

PRIMARY OBJECTIVETo ensure a positive shopping experience for customers by maintaining helpful service and by processing sales accurately and efficientlyNATURE AND SCOPEPrimary emphases in this position are providing great customer service and following proper procedures in all transactions, including efficient and accurate processing of all customer purchases. This position requires ongoing social skills/verbal interaction, register/scanner operation, reading, moderate to heavy lifting, walking and standing. Prior product knowledge is helpful but not required. Position functions and work hours may vary according to business needs, including nights and at least one weekend day. Daily assignments and work direction is provided by Hardware Manager or person in charge.ESSENTIAL POSITION FUNCTIONS1. Assist customers and ensure proper service levels and courtesy from all associatesGreet, offer assistance, and thank customersAnswer or refer questions, and respond to customer requests as neededBring customers to location of item when necessaryPerform price checksRespond to customer assistance needs/calls promptlyDirect customer problems to management as appropriateMaintain awareness of all promotions and advertisements2. Ensure proper handling of all forms of tender and coupons Count and enter cash into registerEnter credit and debit card transactions into register system3. Ensure accurate handling of all voids, returns, refunds and exchangesFollow store return, refund and exchange policiesComplete refund forms and record on register logHandle transaction in a courteous and efficient mannerCall for shop back of perishable product as required4. Assist with maintenance and cleaningMaintain a neat and orderly working areaStock and straighten product as necessary5. Perform other duties as assigned, including but not limited toAssembling product as neededAssisting with inventoryHelping customers load purchases into their vehicleBuilding displaysCleaning6. Follow all store and department policies and proceduresOTHER DUTIES (for employees at least 18 years of age):Cut keysSharpen lawn mower blades

Keywords: Jerry's Enterprises Inc., St. Paul , Hardware Sales Associate, Sales , Saint Paul, Minnesota