Hardware Sales Associate
Company: Jerry's Enterprises Inc.
Location: Saint Paul
Posted on: August 7, 2022
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Job Description:
PRIMARY OBJECTIVETo ensure a positive shopping experience for
customers by maintaining helpful service and by processing sales
accurately and efficientlyNATURE AND SCOPEPrimary emphases in this
position are providing great customer service and following proper
procedures in all transactions, including efficient and accurate
processing of all customer purchases. This position requires
ongoing social skills/verbal interaction, register/scanner
operation, reading, moderate to heavy lifting, walking and
standing. Prior product knowledge is helpful but not required.
Position functions and work hours may vary according to business
needs, including nights and at least one weekend day. Daily
assignments and work direction is provided by Hardware Manager or
person in charge.ESSENTIAL POSITION FUNCTIONS1. Assist customers
and ensure proper service levels and courtesy from all
associatesGreet, offer assistance, and thank customersAnswer or
refer questions, and respond to customer requests as neededBring
customers to location of item when necessaryPerform price
checksRespond to customer assistance needs/calls promptlyDirect
customer problems to management as appropriateMaintain awareness of
all promotions and advertisements2. Ensure proper handling of all
forms of tender and coupons Count and enter cash into registerEnter
credit and debit card transactions into register system3. Ensure
accurate handling of all voids, returns, refunds and
exchangesFollow store return, refund and exchange policiesComplete
refund forms and record on register logHandle transaction in a
courteous and efficient mannerCall for shop back of perishable
product as required4. Assist with maintenance and cleaningMaintain
a neat and orderly working areaStock and straighten product as
necessary5. Perform other duties as assigned, including but not
limited toAssembling product as neededAssisting with
inventoryHelping customers load purchases into their
vehicleBuilding displaysCleaning6. Follow all store and department
policies and proceduresOTHER DUTIES (for employees at least 18
years of age):Cut keysSharpen lawn mower blades
Keywords: Jerry's Enterprises Inc., St. Paul , Hardware Sales Associate, Sales , Saint Paul, Minnesota
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