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Sales/Key Holder

Company: Northern Tool & Equipment
Location: Saint Paul
Posted on: August 4, 2022

Job Description:

PRIMARY OBJECTIVE OF POSITION:To assist retail store management with daily store operational functions and sales activities to ensure positive store results and growth. To receive entry level training in order to gain experience in store operations and develop skills for future advancement.MAJOR AREAS OF ACCOUNTABILITY:1. Opens and closes the store as scheduled by store management and according to the Company s approved processes and procedures.2. Leads assigned retail operating functions and staff in capacity as part of Manager on Duty (MOD) program.3. Performs money handling functions according to established procedures and Store Operating Platforms (SOPs). Works with Store Management to investigate discrepancies with Loss Prevention (LP) and takes corrective action when necessary.4. Effectively handles customer concerns and escalated questions within the guidelines established by the Company in the absence of store management. Seeks guidance from Store Management when needed for additional input.5. Fulfills all existing requirements associated with the primary position and job description of sales representative. Key holder responsibilities comprise 10-25% of and take precedence when assigned.6. Assists all customers or potential customers in a professional, courteous, reliable, attentive, honest and responsive manner by identifying customer needs and providing knowledgeable assistance to help customers select the correct product(s) to serve their needs.7. Helps maintain a neat and orderly sales environment, including merchandise planograms, product displays and work areas by down stocking, facing and fronting all merchandise in their assigned areas according to Company merchandising standards.8. Maintains a working knowledge of Northern Tool + Equipment Retail Standard Operating Procedures (SOP s).9. Protects the store against theft, shrink loss or other suspicious activity by following all LP policies as outlined in the Standard Operating Procedures (SOP s) including product returns and back door security procedures.10. Participates in all non-commissionable events deemed necessary by the Company such as physical inventories, sales meetings, trade shows and special sales.11. Keeps supervisor informed of important information developments, potential problems, and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach.12. Performs related work as apparent or assigned.

Keywords: Northern Tool & Equipment, St. Paul , Sales/Key Holder, Sales , Saint Paul, Minnesota

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