Field Service Representative 0012

Company: Stiles Machinery
Location: Saint Paul
Posted on: January 11, 2022

Job Description:

Description

We are seekinga Field Service Representative experienced in the maintenance and repair of high technology, high production machinery. The position does require extensive travel to customers locations throughout the week.

• Install and serviceautomated industrial machinery represented by our company
• Assist our customers in the resolution of problems they encounter
• Identify and correct hardware failures, software discrepancies, or programming problems
• Instruct on proper use regarding applications, operation and maintenance
• Provide telephone consultation for customers and Stiles personnel with problems on our equipment
• Recommend corrective action and troubleshooting approaches
• Assist in training other Stiles Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
  The successful candidate should possess the following:
  
  • Mechanical, electrical/electronics skills with industrial/capital equipment
  • Experience with computers, pneumatic and hydraulics
  • Drive systems, PLC, programming logic
  • Knowledge and experience withKEB, Indramat, STOBER and/or FANUC
  • Experience in the woodworking industry a plus Associated topics: agent, call center, client, client service, coordinator, csr, customer service representative, phone, product support, representante de servicio al cliente

Keywords: Stiles Machinery, St. Paul , Field Service Representative 0012, Sales , Saint Paul, Minnesota