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Field Service Representative 0012

Company: Stiles Machinery
Location: Saint Paul
Posted on: January 11, 2022

Job Description:


We are seekinga Field Service Representative experienced in the maintenance and repair of high technology, high production machinery. The position does require extensive travel to customers locations throughout the week.

  • Install and serviceautomated industrial machinery represented by our company
  • Assist our customers in the resolution of problems they encounter
  • Identify and correct hardware failures, software discrepancies, or programming problems
  • Instruct on proper use regarding applications, operation and maintenance
  • Provide telephone consultation for customers and Stiles personnel with problems on our equipment
  • Recommend corrective action and troubleshooting approaches
  • Assist in training other Stiles Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
    The successful candidate should possess the following:
    • Mechanical, electrical/electronics skills with industrial/capital equipment
    • Experience with computers, pneumatic and hydraulics
    • Drive systems, PLC, programming logic
    • Knowledge and experience withKEB, Indramat, STOBER and/or FANUC
    • Experience in the woodworking industry a plus Associated topics: agent, call center, client, client service, coordinator, csr, customer service representative, phone, product support, representante de servicio al cliente

Keywords: Stiles Machinery, St. Paul , Field Service Representative 0012, Sales , Saint Paul, Minnesota

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