TWU Ramp Clerk / Agent
Company: Worldwide Flight Services
Location: Saint Paul
Posted on: February 21, 2021
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Job Description:
The work of a Ramp Agent includes the following: loading and
unloading of cargo (mail, express, baggage, freight, and company
material) on and off aircraft; the transporting of cargo between
terminals and aircraft; the ramp transfers of cargo where required;
the receiving, delivering, and physical handling of freight and
company material, export at the designated express docks, mail and
baggage in the outbound baggage room; the completion of forms and
messages related to and necessary for the performance of the
designated locations of the functions described. The cleaning and
servicing of cabin interiors, including cockpit and lavatories;
draining lavatories; checking, handling, assembling, removing and
installing passenger service cabin furnishings and supplies.
Transporting such furnishings and supplies to and from aircraft.
Assisting in loading, unloading and racking both filled and empty
drums. In addition, de-icing aircraft, clear aircraft windshields,
pushout/two aircraft and related guide man functions;
connect/remove ground power and ground start units. May be required
to clean the exterior of aircraft with specialized cleaning fluids.
May be assigned to perform routine cleaning of work areas, ramps,
and facilities with or without powered equipment. May be assigned
to assist in monitoring security of facility. May be assigned to do
routine automotive repair; servicing and cleaning of powered and
unpowered equipment. May perform all aspects of airport and
passenger service functions including: amaking reservations,
preparation and issuance of tickets and itineraries, computation of
fares, issuance of refunds, checking baggage, collection of excess
baggage charges, providing passengers with general travel
information; meets aircraft at gate or loading area, performs
duties in the departure lounges or at boarding gates when enplaning
and deplaning passengers, checks passenger ticket for validity and
lifts appropriate coupon, completes all necessary arrangements for
accommodating passengers holding reservations, standbys and their
luggage, determines flight close-out time and prepares, completes
and checks various flight forms for accuracy, invalidates tickets
and completes post-departure procedures; performs lost and found
activities, initiates tracing procedures for lost passenger
articles, keeps owner informed of progress of search and returns
found articles to customer, processes claims for damaged or lost
baggage and personal articles and makes on-the-spot settlement of
minor claims, forwards reports on larger claims to proper Company
personnel, prepares and maintains required records and reports of
lost and found activities; receives airfreight shipments,
establishes acceptability, determines routing, classifies, computes
rates and collects payments, prepares routing data, carrier
releases, transfer manifest drayage documents and various domestic
and international forms, maintains inventory and records of
shipments accepted, warehoused, dispatched and delivered to
customers. 4300 Glumack Dr St. Paul, MN 55111 (MSP/PAX) Employment
Type: Full Time Years Experience: Less than 1 year
Bonus/Commission: No
Keywords: Worldwide Flight Services, St. Paul , TWU Ramp Clerk / Agent, Sales , Saint Paul, Minnesota
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