Forecasting Analyst I
Company: VirtualVocations
Location: Saint Paul
Posted on: September 15, 2023
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Job Description:
A company is looking for a Forecasting Analyst I (Workforce
Management) to perform tailored forecasts and ensure sufficient
contact center resources are available.
Key Responsibilities:
Develop, manage, and forecast volume and resource capacity
requirements based on volume trends and stakeholder demand
changes
Coordinate with contact center team members and support all
forecasting activities
Analyze data and produce reports to improve staffing levels and
efficiency
Qualifications:
0-2 years of related experience or equivalent experience in
Workforce Management or project management
Expertise in forecasting or project management preferred
Ability to analyze data and identify areas of improvement
Understanding of fast-changing business needs
Compliance with all policies and standards
Keywords: VirtualVocations, St. Paul , Forecasting Analyst I, Professions , Saint Paul, Minnesota
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