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Forecasting Analyst I

Company: VirtualVocations
Location: Saint Paul
Posted on: September 15, 2023

Job Description:

A company is looking for a Forecasting Analyst I (Workforce Management) to perform tailored forecasts and ensure sufficient contact center resources are available.
Key Responsibilities:

Develop, manage, and forecast volume and resource capacity requirements based on volume trends and stakeholder demand changes
Coordinate with contact center team members and support all forecasting activities
Analyze data and produce reports to improve staffing levels and efficiency


0-2 years of related experience or equivalent experience in Workforce Management or project management
Expertise in forecasting or project management preferred
Ability to analyze data and identify areas of improvement
Understanding of fast-changing business needs
Compliance with all policies and standards

Keywords: VirtualVocations, St. Paul , Forecasting Analyst I, Professions , Saint Paul, Minnesota

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