Customer Support Technician
Company: VirtualVocations
Location: Saint Paul
Posted on: September 15, 2023
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Job Description:
A company is looking for a Customer Support Technician.
Key Responsibilities:
Accurately and efficiently manage customer support requests via
phone, email, and customer portal
Diagnose, prioritize, and troubleshoot customer issues through to
resolution
Educate and train customers on solutions to help them achieve their
objectives with our systems
Required Qualifications:
Bachelor's degree and prior work-related experience or equivalent
preferred
1+ years of experience in a customer service or customer support
role preferred
Proficiency in Windows and Microsoft Office
Strong technical aptitude with general understanding of website
functionality and related technologies
Ability to learn and assimilate new information quickly
Keywords: VirtualVocations, St. Paul , Customer Support Technician, Professions , Saint Paul, Minnesota
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