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Business Analyst

Company: University of Minnesota
Location: Saint Paul
Posted on: January 28, 2023

Job Description:

Apply for JobJob ID353441

LocationTwin Cities

Job FamilyInformation Technology

Full/Part TimeFull-Time


Job Code8631BS

Employee ClassCivil Service

Add to Favorite JobsEmail this JobAbout the Job

The Business Analyst is responsible for collaborating with others to understand business processes and workflow for units within the Global Programs and Strategy (GPS) Alliance and serves as a bridge between unit and IT staff. As part of an Agile development team, this position leads the scrum team and helps ensure web, application, and system projects are executed smoothly, meeting the needs of the units while utilizing technology that is sustainable over time.

Project planning and support-80%
-Partner with clients and stakeholders to identify and clarify business needs, requirements, and options
-Document requirements and develop project workflows
-As part of the GPS Alliance Process Improvement Team, assess project workflows to identify areas where increased efficiencies and/or effectiveness could be made and make recommendations for improvement
-Analyze both current and future needs and make recommendations that can be implemented in steps, as needed, as the workflow changes over time
-Identify products and vendors, as appropriate, to make workflow efficient and sustainable over time
-Serve as a liaison between unit and IT staff in order to align technology solutions with business needs and long-term strategy
-Identify reporting needs for each project and work with stakeholders to incorporate reports into the project workflow
-Support QA testing
-Work with unit and IT staff to identify the relationships, dependencies, and impacts of neighboring business functions
-Coordinate with others as needed to resolve questions and problems reported by workflow users
-Assist the IT team in understanding project needs and goals
-Guide the IT development team in applying the Scrum framework

Professional development-10%
-Stay current with technology trends including Agile project management theory and requirements, University standards, vendor products, enterprise systems, etc.; regularly assess processes and make recommendations for improvement
-Maintain relationships with key University contacts and represent the GPS Alliance in interactions with peers throughout the University
-Participate in UMN Communities of Practice, as appropriate

Other duties as assigned-10%
-Identify opportunities for improving business processes


Required Qualification:
-BA/BS degree in a field related to the position ;or a combination of related education and work experience in the areas of business or systems process analysis to equal four years
-Ability to understand complex business and IT processes and prepare detailed documentation
-Ability to work with business process owners to map out project workflows and translate for all stakeholders to understand
-Strong conceptual, analytical, and problem-solving skills
-Clear written and oral communication

Preferred Qualification:
-Experience working in a higher education environment
-Experience working in an Agile environment, including writing user stories and serving as product owner
-Experience working in PeopleSoft version 9.0 or later
-Experience in Quality Center version 11 or higher
-Proficiency in conducting analysis of SEVIS business processes
-Proficiency in communicating technology-related concepts effectively with technically proficient and non-technically proficient individuals; ability to determine appropriate times and methods for communicating
-Ability to work collaboratively with people from a variety of backgrounds including business representatives from across the University, technology resources from IT, and business process owners
-Demonstrated evidence of a commitment to promoting a culture that respects and advances diversity and inclusion
-Experience with successful Agile techniques
-Scrum master certification is a plus

About the Department

The Global Programs and Strategy Alliance (GPS Alliance) is the central international office for the University of Minnesota system. The GPS Alliance is the driving force for the University of Minnesota in globalizing teaching, learning, research, and engagement. We support the University's mission by working closely with campuses, colleges, units, faculty and staff, students, and the community to comprehensively internationalize the University of Minnesota.


Working at the UniversityAt the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.The University also offers a comprehensive benefits package that includes:

  • Competitive wages, paid holidays, and generous time off
  • Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Scholarship
  • Low-cost medical, dental, and pharmacy plans
  • Healthcare and dependent care flexible spending accounts
  • University HSA contributions
  • Disability and employer-paid life insurance
  • Employee wellbeing program
  • Excellent retirement plans with employer contribution
  • Public Service Loan Forgiveness (PSLF) opportunity
  • Financial counseling services
  • Employee Assistance Program with eight sessions of counseling at no costPlease visit the Office of Human Resources website for more information regarding benefits.

    How To Apply

    Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.To request an accommodation during the application process, please e-mail or call (612) 624-UOHR (8647).


    The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

    Employment Requirements

    Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

    Please note: All employees at the University of Minnesota are required to comply with the University's Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit:

Keywords: University of Minnesota, St. Paul , Business Analyst, Professions , Saint Paul, Minnesota

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