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Sr. SAM Consultant

Company: SHI International
Location: Saint Paul
Posted on: January 24, 2023

Job Description:

Job SummaryThe IT Asset Management (ITAM) Consultants role is to work with SHIs customers to assist them in understanding their Software and Hardware Environment. The ITAM Consultant will join the SHI ITAM team and will utilize SHIs best practice procedures, tools and people to assist our customers in controlling their software and hardware costs, as well as the associated legal and financial risks. The position reports to the ITAM Services Manager.The Sr. ITAM Consultant can be office based from either Austin TX, Somerset NJ, Paris France or Milton Keynes UK offices.About UsFounded in 1989, SHI International Corp. is a $12 billion global provider of IT solutions and services, and currently has over 5,000 dedicated employees worldwide.To learn more about SHI International Corp, visit our website: www.shi.com/careersWhat SHI Can Offer:

  • World Class Facility includes on site gyms and cafeterias
  • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
  • Work in an up-beat, creative, and fun environment
  • Benefits including medical, vision, dental, 401K, and flexible spendingResponsibilitiesIncludes but not limited to:
    • Have excellent ITAM knowledge and work as part of a team.
    • Advocate SHI Services to SHI Account Executives and their customers.
    • Engage Sales, Licensing, Customers, and Software Manufacturers to help customers collect, organize, and manage customers licensed software assets.
    • Engage with other SHI departments in order to collaborate in the delivery of integrated services.
    • Interact with SHI Licensing Executives and Software Manufacturers to understand licensing aspects.
    • Define and complete large scale and complex ITAM Services to cost, timescale and quality following applicable standards and procedures.
    • Prepare and present ITAM deliverables to customers.
    • Communicates accurate and relevant conclusions to customers across the entire life-cycle of a SAM project. Including producing and presenting analytical results and assuring projects get closed to the satisfaction of all parties.
    • Assist the ITAM Lead Consultant in creating and updating internal Standard Operating Procedures (SOPs).
    • Participate and lead peer reviews to overseethe ITAM Analysts and Consultants, as well as secondary review to the ITAM Administrator activities,while ensuring the process and quality standards are maintained for all ITAM deliverables.
    • Engage with the ITAM governance board and take the lead in ITAM sub-committees in order to create and document specifications that will improve existing services, as well as create new ones.
    • Participate with specialist knowledge in responding to Requests for Proposals (RFPs) as well as confirming SOW requirements, as required by Solution Consultants.
    • Identify additional upsell opportunities within existing ITAM customers.
    • Participate alongside with ITAM Solutions Consultants in pre-sales activities to advise customers and inform of SHIs ITAM capabilities.
    • Attend, support and represent SHI at conferences and events.
    • Regularly present at industry events, SHI Summits and Webinars
    • Ensure all ITAM projects are conducted professionally, ethically, and in a manner consistent with SHI standard.
    • Keep up to date with industry trends and new ITAM services requirements.
    • Executesall ITAM Consultant tasks according to the project plans of all assigned customer engagements.
    • Adheresandworks to the internal process standards as defines and updated by management.
    • Collects and manages ITAM-related information from SHI, customers, and software manufacturers.
    • Oversees analysis of entitlement information (including contracts, EULAs, EAs, PURs etc.).
    • Assiststhe ITAM Systems Technicians and Engineersin the collection, cleanse/normalization, and management of software discovery and inventory informationin order to ensure all licensing relevant data points are being collected.
    • Researchesand understands differentpublishersproductuserights, license allowances, and contractual entitlements for software products and manufacturers.
    • Prepares and presents ITAM deliverables to customers.
    • Participatesin customer communications across the entire life-cycle of an ITAM project; this includes presenting intermediate andfinal resultsand assuring projects are conducted and closed to the satisfaction of all parties.
    • Participatesand leadspeer reviews to oversee license analyst and consultants activities while ensuring the process and quality standards are maintained.
    • Coordinate with service delivery teams in order to communicate project status and ensure project milestones are being met.
    • Other activities, as defined by ITAM management to successfully deliver ITAM consulting activities to customers.
    • Participates with specialist knowledge in responding to Requests for Proposals (RFPs) as well as confirming SOW requirements, as required by Solution Consultants.
    • Support, coach and mentor ITAM Analysts and Consultants.
    • Possess specialist working knowledge of numerous software licensing models and metrics, covering a range of vendors, including a minimum of three Tier 1 software publishers: Oracle, IBM, Microsoft, SAP, Adobe, VMware, Micro Focus, RedHat, Autodesk.
    • Experience of performing ITAM at a senior level, including engaging with customers senior management and directors.
    • Demonstrable experience in Audit Defense activities and strategies
    • Highly competent in understanding complex business environments, identifying customers goals and issues and formulating ITAM strategies and solutions that need to be presented at the management level and above.
    • Proven experience in designing and implementing ITAM programs, as well as leading and mentoring License Consultant teams performing on customer engagementsQualifications
      • Bachelors Degree or equivalent
      • 5 years of experience within the IT Asset Management field.
      • Experience in three or more of the major vendors of either Wintel or Data Centre technologyRequired Skills
        • Strong entrepreneurial spirit; a desire and willingness to do whatever it takes
        • Client-oriented, professional services mind-set
        • Understand all aspects of the IT life-cycle
        • Ability to manage several projects simultaneously
        • Exceptional research skillsand the ability to manage details
        • Exceptional analytical skills
        • Exceptional written and verbal communication skills
        • A second language (preferably French) will be an advantage
        • Exceptional organization and time management skills
        • Ability to think outside the box
        • Ability to stay self-motivated and self-directed
        • Willingness to adapt to changing business and technical priorities
        • Ability to work in a fast-paced, high-performance teamenvironment
        • Proven experience as a Senior Consultant in ITAM in a similar or same field
        • Ability to manage multiple projects
        • Ability to create high-quality documentation with precision
        • Willingness to travel as needed
        • Ability to work with deadlines
        • Meticulous attention to detail
        • Highly organized and methodicalCertifications RequiredIf the mandatory certifications are not currently held the successful candidate will be required to obtain them within 12 months of commencing the role:Mandatory certifications:
          • ServiceNow SAM Fundamentals
          • ITAM Review LISA - ITAM Essentials BundleUnique Requirements
            • It is expected that this role will require frequent travel both nationally and internationally (50%)Additional Information
              • The estimated annual pay range for this position is $95,000 - $140,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
              • Equal Employment Opportunity M/F/Disability/Protected Veteran StatusJob Wrapping 1#LI-HybridRefer a friend to this job (https://careers-shi.icims.com/jobs/12015/sr.-itam-consultant/job?mode=apply&apply=yes&in_iframe=1&hashed=-336032949)Need help finding the right job?We can recommend jobs specifically for you!Job Locations US-RemoteRequisition ID 2022-12015Approved Min (Total Target Comp) USD $95,000.00/Yr.Approved Max (Total Target Comp) USD $140,000.00/Yr.Compensation Structure Flat BaseCategory Technical Presales/Post Sales

Keywords: SHI International, St. Paul , Sr. SAM Consultant, Professions , Saint Paul, Minnesota

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