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Sr. Loss Prevention Representative-Workers' Compensation

Company: SFM Mutual Insurance Company
Location: Saint Paul
Posted on: January 22, 2023

Job Description:

SFM - The Work Comp ExpertsSenior Loss Prevention RepresentativeWork somewhere you loveSFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.Our benefits include:Affordable Medical, Dental, Vision Insurance, HSA, FSAFlexible hybrid work environmentTraditional and Roth 401(k) plans with company matchCompany contributions to help pay off student loansMonthly home internet allowanceFree life insurance, STD & LTDOpportunities for annual gainshare bonusPet insuranceGenerous PTO9 paid holidaysPaid parental leaveAnnual company-wide volunteer dayDiscounts on gym memberships, fitness apps and weight loss programsAdoption financial assistanceVisit our careers page to learn more about working at SFM.About SFMSince 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. In that time, we've expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.The roleAs Senior Loss Prevention Representative in Minnesota, you will serve as the subject matter expert regarding Loss Control Safety & Health services for workers compensation policyholders. You will seek out ways to improve employee safety as well as controlling and reducing losses. Our Loss Prevention Reps work within a multi-functioning team serving medium to large-sized premium policyholders. You will also partner with insurance agents and producers to assist with questions regarding account management. You will act as a resource to policyholders as they develop loss control and safety programs to minimize frequency or severity of potential losses and work closely with claims representatives and underwriters to help arrive at solutions to help reduce the risk of work related injuries'. This job calls for excellent customer service skills, the desire to help others and the use of critical thinking skills to come up with solutions to problems. This position is fully remote, offers a company car and applicants must live in MN.What you will be doingPerforms onsite loss prevention surveys for prospects and existing policyholder accounts. If applicable, establishes service plans for accounts through assessment of management controls, physical operations, and loss history. Develops specific strategies to minimize loss potentials and recommends positive changes and improvements to policyholder's management. Prepares report for policyholders outlining present and most likely future loss potentials and other noteworthy items on a timely basis.Evaluates and monitors occupational disease exposures and control mechanisms using basic testing equipment such as sound dosimeters, force meters, etc., to determine needed action for loss prevention. Recommends preliminary sampling techniques and assesses risk levels of hazardous substances and physical agents. Reviews results with team leader and/or other team members, as appropriate. Generates a written report with recommendations for abatement where feasible and within the realm of the loss prevention representative's level of expertise.Provides ergonomic education, training, development and evaluations for policyholders in order to prevent repetitive trauma-type injuries.Consults, advises, and persuades more complex policyholder operations on ways and means to eliminate or minimize their exposure to risk. Recommends modification of current program based on his/her evaluation. Obtains an agreement from the policyholder on an implementation plan to reduce areas of loss and bringing the strategy to satisfactory completion.Interprets and applies common safety and health standards to the work place and is familiar with American National Standards Institute (ANSI) standards and OSHA standards and regulations. Ensures that recommendations incorporate the minimum requirements of current safety and health standards. Educates the policyholder on standards, as needed.Provides training assistance, hazard recognition audits, program reviews, industrial hygiene assistance, and needed resources on common loss prevention topics to policyholders. Responds to policyholder inquiries and communicates pertinent information to affected teams.Assists with in-house training and mentoring team members.Business OperationsRegularly interacts with team members, policyholders and agents to achieve individual and team goals. Follows company best practiceAssists with training and mentoring of other team members, if needed.Professionally works with all team members providing excellent customer service. This includes, but is not limited to, covering for other team members when they are absent, being respectful of others, and the ability to successfully resolve conflict. Constructively works with team members and others in the company when service and business improvement opportunities are identified.Provides first-class customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems. Adheres to partnership agreements represented by the various business services areas. Maintains appropriate interactions with persons inside and outside of the organization.Processes survey reports, post-service letters and other applicable documentation using internal systems, to include forwarding post-service letters to the policyholder contact, agent and applicable internal team members timely.What We'll Love About You Bachelor's degree in safety, risk management or science preferred; in lieu of a Bachelor'sdegree, 4 years of safety field experience will be accepted.Master's degree in safety, risk management or science preferred.Three or more year's insurance loss control or safety consulting experience, or working in a safety-related field (manufacturing or construction setting preferred).ASP, CSP, GSP, or CRM designation preferred.Knowledge of applicable state and federal regulations related to workers' compensation insurance, safety and OSHA.Ability to operate sound dosimeters and force meters.Strong verbal and written skills.Strong customer service skills and presentationStrong computer skills (Word, Excel, PowerPoint, Outlook).Excellent organizational and time management skills to handle multiple priorities and deadlines.Ability to follow directions and understand and adhere to team procedures and company best practices.Demonstrates positive teaming skills and adept at resolving conflict.Valid driver's license and acceptable driving record.Flexibility in scheduling to accommodate customer needs and may periodically require overnight stays.Able to work in self-directed team environment. Physical Requirements Regular attendance is required. Most work is performed outside of a standard office environment, but work will take place in a semi paperless environment, using standard office equipment such as computers, phones, photocopies; may require being stationary at variable periods of time or physical movement. While performing the duties of this job, the employee is regularly required to talk or hear, and maintain concentration and focus. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, Occasional lifting (approximately 25 to 35 pounds). Ability to walk, climb stairs and climb ladders, bend stoop and crouch and wear personal protective equipment on policyholder sites as needed. Regularly exposed to different work environments which includes, but is not limited to dusty, noisy, cold, hot, agricultural environments and a variety of weather conditions. Travel as needed.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Join us and Apply Today!! SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. All employment decisions are made without regard to race, color, religion, sex, national origin, age, sexual orientation, marital, familial, or veteran status, medical condition or disability, or any other legally protected classification. SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.

Keywords: SFM Mutual Insurance Company, St. Paul , Sr. Loss Prevention Representative-Workers' Compensation, Professions , Saint Paul, Minnesota

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