Group Air Consultant
Company: BI Worldwide
Location: Saint Paul
Posted on: August 4, 2022
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Job Description:
At BI WORLDWIDE, we are committed to creating belongingness,
where D&I is a priority. We invite you to join us as we
continue to expand our culture of inclusivity, collaboration, and
authenticity together. Our Event Solutions Group is seeking a Group
Air Consultant. The Group Air Consultant is responsible for issuing
airline tickets and assisting participants with extension requests.
They are also responsible for managing the program's air budget.
This position requires a customer service focus and a positive,
enthusiastic personality. Successful candidates are excellent at
multi-tasking, strong and contributing team members with sharp
attention to detail. Roles & Responsibilities Maintain department
billing spreadsheet and submit billing paperwork. Negotiate and
manage group air block and contracts, inventory management. Re-cost
air on each program at regular intervals. Route passengers to group
destination utilizing negotiated fares. Manage participant and VIP
requests. Issue airline tickets and itineraries. Participate in
planning meetings with account team and customers. Field and manage
all attendee air travel questions, extension requests, and
frequently asked questions via phone and email. Prepare for and
present attendee information at briefing meeting prior to event
operation. Participate in and gather data for debrief and account
review meetings. Abide by BIW and customer corporate registration
and security guidelines. Work overtime and non-traditional hours to
support deadlines and customer requests. Train and mentor new Group
Air Consultants. Keep department working documentation up to date.
Provide departmental support as requested by Director. Skills &
Abilities Organized and ability to manage multiple tasks with an
attention to detail GDS experience but not required (Amadeus
preferred). Excellent verbal and written communication skills.
Above average customer service skills. Education/Experience
Required 3 years business experience. Advanced MS Office skills.
Some previous business experience required. Air Ticketing,
Planning, or similar experience in a corporate or 3rd party setting
preferred but not required. Undergraduate degree preferred but not
required. Equal Opportunity Employer Minorities/Women/Protected
Veterans/DisabledPDN-968f69ea-2c96-434e-b923-1f1f03f4983a
Keywords: BI Worldwide, St. Paul , Group Air Consultant, Professions , Saint Paul, Minnesota
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