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Quality Control Analyst (Hybrid)

Company: BI Worldwide
Location: Saint Paul
Posted on: August 4, 2022

Job Description:

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.
Do you enjoy working with a team to set up, configure and test technical programs and ensure their accuracy and efficiency? Are you the kind of person who loves to dig in to complex data to troubleshoot and resolve problems? Do you feel inspired to make ongoing operations easier and more efficient?
Our Automotive Solutions Group (ASG) is seeking a Quality Control Analyst. The team is currently looking for a candidate that has worked in an operational and project setting as a Business or Data Analyst. This individual needs to excel in problem-solving, critical thinking, analysis, testing and documentation, as well as overseeing quality processes around data calculations and reporting
Responsibilities:
Best Practices/Training/Documentation
* Track quality control issues across projects and follow up with appropriate team members to ensure resolution
* Provide improvement recommendations on ongoing operational processes
* Maintain, organize and create thorough documentation for ongoing operational processes
* Assist new hires with understanding of ASG's data validation requirements
* Determine and help Customer Technology Managers understand what needs to be tested, and how to test, early on in the process
* Define verification and validation steps to ensure our reporting and payment data is accurate
QA/Testing
* Perform QA testing of larger new development items
* Assist development team by testing changes to core functionality and ensuring it will meet client's needs
* Create and maintain automated test plans
* Collaborate with Customer Technology Managers on the creation and execution of project test plan
Support
* Identify, troubleshoot and resolve production issues
* Research and resolve program setup/configuration related questions
* Assist team members with data validation to ensure the program reporting is accurate
Skills and Abilities:
* Excellent written and verbal communication skills and the ability to work effectively in a fast-paced, team-oriented environment
* Ability to multi-task, with minimal supervision
* Strong analytical and problem-solving skills
* Ability to use query tools and understand relational database structures and web site development
* Experience with technical writing
* Experience with setting up and maintaining automated test suites
Qualifications:
* 3-5 years business and/or data analyst experience
* BS/BA in Computer Science, Management Information Systems or Business, preferred
Required technical capabilities:
* Highly proficient in advanced SQL queries
* Advanced Excel skills
* HTML experience
* Knowledge of Automotive Performance Center database structures and modules, preferred
Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledPDN-96ad967d-6605-4b79-ad2d-2c382c9a5e38

Keywords: BI Worldwide, St. Paul , Quality Control Analyst (Hybrid), Professions , Saint Paul, Minnesota

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