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Systems Analyst

Company: Apex Systems, Inc.
Location: Saint Paul
Posted on: November 17, 2021

Job Description:

Role: Systems Analyst Location: Remote Duration: 4/30/2022 Business Overview: Team:IT Contact Center Purpose:The Systems Analyst Sr. IT is responsible for utilizing both Waterfall and Agile methodologies employed by Prime and assisting in complex analysis, investigation, identification, documentation and implementation of business and IT application requirements, prototyping, and technical solutions based on applicable technologies for either the enhancement of existing applications or to foster the development of new applications. This position is highly technical and works to develop both business and IT requirements into technical solutions. The candidate will serve as the interface between Information Technology and the business/vendor/partner community.The type of projects will vary among New Client Implementation, enhancing existing applications, system integration with Shared Services or other technology, Technical Documentation creation, IVR system enhancements, reporting requirements etc.This position is responsible for providing mentorship and guidance to junior members of the Systems Analyst IT team.Position Overview:ResponsibilitiesOversee execution of key strategic initiatives that derives key goals and business outcome Analyze, define, and document requirements for data, workflow, logical processes, hardware, operating system environment, interfaces with other systems, internal and external checks and controls, and outputs Create and conduct system requirement gathering / user story sessions along with capturing and documenting non-functional and solution requirements Work within Developers in the team on assigned projects to validate designs solutions solves business problems Finalize and represent project work on behalf of Systems Analyst IT team for estimation process Work with Release Coordinator, Business and IT Teams to refine backlog and Project Intake Consult with business users, developers, technical leads and project managers to establish specifications and agree on timeframe for completion of assigned requests Analyzing and refining business requirements to flush out technical integration requirements and solution options working with the project team Participate in working sessions with QA, technical leads and business users to develop and implement acceptance test plan to ensure that product meets customer requirements and expectations Assist and influence decision makers in gathering information to help in the decision-making process Manage work direction and priority independently, influence, mentor, and provide feedback to others within team Technical API, DB and data mapping activities Maintain regular communication on project status with Team lead, project management, and IS management Other duties as assigned Interaction level with Management/Team Members: Daily and constant interaction with team members, qa, members across other IT areas, release managers, project managers and resource manager are required.Skills Overview:RequiredQualifications:Bachelor's degree in Computer Science or related area of study 8 years of experience with facilitating / capturing / translating technical system and non-functional requirements using various methodologies and technology such as (not limited to): Java, data/applications/file integrations, DB2 or other database, APIs (Java, REST, WS02), ETL, SQL, Data analysis and reporting, File transfer and Batch Applications with SFTP concepts Healthcare / PBM Industry Experience Strong analytical and technical problem-solving skills with decisiveness and judgment Ability to transition abstract concepts into stable and supportable software requirements Capability and understanding of relational databases and data mapping activities (Source to target) Able to rapid prototype user interface designs using HTML or other tools to demonstrate UI/UX experience Facilitate Application DEMO activities for various audiences (Leadership, business, IT, vendors, partners etc.) Proven experience in exposure an understanding of Application Testing cycles and methodologies (Functional, Performance, Regression, Automation etc.) Experience building strong collaborative relationships Proven experience in mentoring junior staff and providing work direction Presentation, flowcharting, documentation expertise using various tools (SnagIT, Visio, Word, PPT, Excel etc.) Experience in Waterfall, Iterative and Agile/ Scrum methodologies Ability to independently manage work volume, prioritization and direction Ability to effectively communicate the impact of proposed business requirements to system models and processing Ability to influence, mentor, and provide feedback to others within team Excellent written, technical, and verbal communication skills that facilitates effective communication with target Audiences (Vendors, Business, IT, External Clients, Leadership) Capable and willing to receive work direction from direct and indirect leadership, peers and team members Ability to work a flexible schedule including weekends and shifts outside of core business hours of 8:00 a.m. to 4:00 p.m. CST as needed for technical support and/or project needs Must be eligible to work in the United States without need for work visa or residency sponsorshipPreferred Qualifications:Background in hands on development with object-oriented programming (developer background) Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.) Understanding of security implications of domain Experience with JIRA and Confluence or similar tools Strong understanding of development and coding guardrails and standards, scalability and infrastructure components Good interpersonal and conflict management skill Demonstrate innovative thinking and drive change Knowledge of Pega software products to provide optimal guidance to support business solutions system functional design using Pega Able to effectively work with ambiguity and in a fast-paced/high change environment Subject Matter expertise in the given product domain; Understanding of business processes and workflows Actively practices continuous integration, iterative development, and outcomes-based delivery Soft Skills Required: Independent thinker and influencer Takes ownership and accountability Effective in working remote, shows 'presence' and available Effective and precise communication skills over email, IM, in person and phone conversations Positive, Patient, Continuous Improvement Mindset (understand there are current challenges, helping to drive maturity) Thrives on feedback either positive or an opportunity Performance Measurements: Work delivery and quality alignment with solution product goals, ensure solutions align with KPIs & other success measurements defined, ability to mitigate roadblocks, adding value to the organization by solving business and IT problems Team member, peers, management feedback on performance EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@ or 844-463-6178.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.PDN-94a4774b-263e-4d5b-9bf8-922f4dac8e0cSDL2017

Keywords: Apex Systems, Inc., St. Paul , Systems Analyst, Professions , Saint Paul, Minnesota

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