Fraud Analyst

Company: Kelly
Location: Saint Paul
Posted on: January 12, 2021

Job Description:

Our client,--is the 6th largest financial services holding company in the--United States, is currently seeking--an--Fraud Analyst--for a--10--month--contract. The--position--is--located in--Saint Paul, MN.--The--role--will start out remote and be remote until it is safe to return to the office. Candidate must be local to--Saint Paul, MN. By working for our client,--you will be exposed to a--company--that has over $10--billion dollars in revenue,--is traded on--NYSE,--work in a--fast paced--corporate environment--with over--65,000 employees--and be an integral part to the--team. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: ---?----?----?----?----?-- Competitive pay ---?----?----?----?----?-- Paid holidays ---?----?----?----?----?-- Year-end bonus program ---?----?----?----?----?-- Recognition and incentive programs ---?----?----?----?----?-- Access to continuing education via the Kelly Learning Center --?-- Pay Rate:--$19.00/Hour Training length: 30 days Training shift schedule: 6-2:30, 7-3:30, or 8-4:30 Shift Schedule: 6-2:30, 7-3:30, or 8-4:30 The Triage Analyst is responsible for monitoring, researching, and on-boarding requests to Investigations. Duties include but are not limited to: -Prioritize assigned cases based on thresholds -Responsible for the entering of research data into Actimize. -Research and obtain documentation on all products related to the unusual activity. -Complete thorough research on all applicable systems to provide adequate information to Investigations -Maintain all cases within service level agreement (SLA) -Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. -Works with internal departments to validate that charges are authorized. -Works with merchants to resolve customer service issues or fraudulent activity. -Maintains merchant processing statistics and records. Required qualifications: - 2-4 years of related job experience - Financial Institution experience (2-4 years min) - Experience navigating various systems (Microsoft, Excel, and other systems they will learn) - Analytical skills - Verbal/written communication skills - Experience working remote Preferred Skills/Experience - Some experience working with internal/external customers - Ability to identify and interpret data and resolve exceptions - Ability to work with unwritten but generally understood instructions - Effective verbal and written communication skills - Proficient computer skills, especially Microsoft Office applications - Some experience with loss mitigation a plus **Important information:--?-- This position is recruited for by a remote Kelly office, not your local Kelly branch.--?-- If you have questions about the position, you may contact the recruiter recruiting for this position (kristen.adams@kellyservices.com), however,--your resume should be uploaded via the "SUBMIT RESUME"--button included within** Why Kelly--?As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Keywords: Kelly, St. Paul , Fraud Analyst, Professions , Saint Paul, Minnesota