Healthcare Navigation Social Worker
Company: Minnesota Assistance Council for Veterans
Location: Saint Paul
Posted on: April 19, 2024
Job Description:
Description:Organization Overview:Minnesota Assistance Council
for Veterans (MACV) is a statewide nonprofit organization with a
mission to end Veteran homelessness in Minnesota. MACV provides
comprehensive programs in the areas of housing, employment, and
legal services to support Veterans and their families throughout
Minnesota who are homeless or at risk of homelessness. MACV
operates a budget over $14 million annually and has a team of
approximately 100 employees throughout Minnesota. The organization
has office locations throughout the state, with administrative
functions centralized within a headquarters office based in St.
Paul. MACV offers a competitive benefits package that includes
healthcare coverage, dental, vision, life, STD and LTD insurance,
generous paid time off, retirement benefits, 12 holidays per year,
paid parental leave, paid family and medical leave, technology and
wellness reimbursement programs, tuition reimbursement, continued
professional development support, and more.Position Overview:Health
Care Navigators are employed by MACV to provide services that
include connecting Veterans to VA health care benefits or community
health care services where Veterans are not eligible for VA care.
MACV health care navigators s provide support for case management,
as well as care coordination, health education, interdisciplinary
collaboration, coordination, consultation, and administrative
duties. These duties shall contribute to the MACV mission to End
Veteran Homelessness in Minnesota. These duties shall contribute to
the MACV mission to End Veteran Homelessness in Minnesota, and to
do so in ways that assist Veterans in their wellness goals to
support housing stability. An effort to ensure that every Veteran
in Minnesota has access and resources to meet their health care
needs as a part of avoiding homelessness and achieving sustainable
housing. Job Description:
- The Health Care Navigator will provide services that
include:
- Connect Veterans to VA health care benefits and/or community
health care services, including behavioral health and substance use
treatment providers.
- Coordinate with various partner agencies and work alongside
staff across all MACV programs to ensure Veterans have access to
care that meets their individual needs.
- Assist Veterans who are homeless or at risk of homelessness
connect to health services that are often critical to maintain
housing stability.
- Provide case management, care coordination, health education,
interdisciplinary collaboration, consultation, and administrative
duties.
- Coordinate with the Veteran's primary care provider and members
of the Veteran's assigned interdisciplinary treatment team.
- Provide care to Veterans statewide through in-person and
virtual consultation with Veterans, care providers, and MACV case
managers. In-person visits are often in the community setting,
including shelters, hotels, transitional housing, hospitals, and
private residences. Primary Duties and Responsibilities:
- Conducts non-clinical, bio-psycho-social assessments of the
Veteran in collaboration with the interdisciplinary treatment team,
the Veteran, family members, and significant others.
- Works closely with Veterans to assist them in communicating
their preferences in care and personal health-related goals to
facilitate shared decision making of the Veteran's care. Provide
disposition of eligibility to community partners as needed.
- Provides comprehensive health care related case management and
care coordination by proactively supporting the Veteran to optimize
treatment interventions and outcomes.
- Follows the Veterans care plan to facilitate adherence, and
collaborates with community providers to maximize the use of VA and
community resources
- Serves as a resource for education and support for Veterans and
families and helps identify appropriate and credible resources and
support tailored to the needs and desires of the Veteran.
- Regularly reviews care plan goals with the Veteran, conducts
regular non-clinical barrier assessments, and provides resources
and referrals needed to support adherence.
- Contacts Veterans directly as needed to perform screenings from
referrals in the community and website requests
- Monitors Veteran's progress, maintains comprehensive
documentation, and provides information to treatment team members
when appropriate.
- Modifies services to meet the needs of Veterans best and
coordinates services with other organizations and programs to
assure such services are complementary and comprehensive; directs
activities to maximize effectiveness, efficiency, and continuity of
care for Veterans; provides specialized health care case management
services to Veterans serves, as the liaison to VA and community
health care programs, as well as the MACV housing case managers,
and represents the program in contacts with other agencies and the
public. Requirements:Key Skills and other Characteristics:
- Possesses excellent judgment and has at least two years of
experience in a healthcare or social services area of practice or
at least three years of experience if licensed as LSW.
- Expected to function independently, exercising initiative and
judgment in day-to-day activities, based on expertise accumulated
through education, training, experience, and reference to relevant
professional literature.
- Participates effectively in team meetings, case conferences,
and related activities.
- Collaborates with multidisciplinary team members in a manner
that enhances the coordination of comprehensive Veteran care.
- Effectively communicates with and utilizes community agencies
to facilitate continuity of care. Has regular contact and
interaction with a variety of community agencies and resources.
Collaborates with a variety of community agencies and engages in
problem resolution activities.
- Protects data and client privacy.
- Anticipates and avoids potential causes of conflict, and
activity promotes cooperation among co-workers.
- Sensitivity to all Veterans' individual needs concerning age,
developmental requirements, and culturally related factors must be
consistently achieved.
- MACV operates with a Salesforce CRM, and utilizes the Homeless
Veteran Registry as well. Preferred Experience:
- Social worker with a BSW and 3+ years of experience, or
equivalent. MACV will provide supervision.
- Ability to interact with supervisors, co-workers, Veterans,
visitors, and the general public in a manner that is consistently
courteous and cooperative and contributes to the effective
operation of the case management program.
- Thorough knowledge of community health care benefits and
services including Medical Assistance, Minnesota Care, and
Medicaid. Ability to assist clients to assist benefits with benefit
claims when indicated.
- Minimum two years of experience in a healthcare or social
services area of practice. BSW/LSW: 52,000 - 60,000MSW/LGSW: 55,000
- 63,000MSW/LICSW: 60,000 - 68,000 Compensation details:
52000-68000 Yearly SalaryPI8ed5aa8cac9c-31181-32307459
Keywords: Minnesota Assistance Council for Veterans, St. Paul , Healthcare Navigation Social Worker, Other , Saint Paul, Minnesota
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