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Restoration Claims Adjuster

Company: Paul Davis Restoration of Greater MSP and the Nort
Location: Saint Paul
Posted on: May 25, 2023

Job Description:

Basic Functions:Assist estimators in creating scopes, estimates and jobsite sketches as requested. Respond, communicate with adjuster as necessary to assist estimators in meeting estimating timelines. Consistently deliver exceptional customer service to internal and external customers.Basic Requirements:High School Diploma or equivalentBachelor's degree is preferredAdvanced Excel knowledge and ability to create and review complex spreadsheetsAbility to operate complex software (specifically Xactimate and CRM tools)Pays close attention to detail with excellent proofreading skillsKey SkillsHighly OrganizedAbility to multi-task and prioritizeHigh level CommunicatorEvaluated On:Quality of overall finished productPerformance versus annual and quarterly goalsActual Skill Development versus Annual Skill Development GoalsOverall Duties Include:Assist with updating 3rd party programs online to ensure compliance with program service standardsPrepare scope of damages and estimate within a very timely manner.Prepare scope of work through estimating software Xactimate & communicate to adjuster.Utilize Matterport 3D imaging software to create estimates.Understand insurance trends in claims and adjusting lossesBe knowledgeable in the insurance industry. Keep up on technologies, equipment, processes, etc Be knowledgeable on building products, new products, building technologies, etc Communicate with Management and all internal/external Customers.Maintain & obtain additional IICRC certifications, when requested by management.Follow & enforce established safety practices including proper use of PPE, when required.Other related activities as requested by estimating staffHigh Level Job Duties include:Meet with Supervisor no less than weekly for Goal Setting and ReviewAttend and actively participate in leadership development trainings such as but not limited to selling, situational leadership, priority management, facilitation, conflict resolution and interviewingParticipates in marketing and business development as the need arisesParticipates in the collection process of payment from customersComplete special assignments as requested by SupervisorParticipates in emergency services when an "All hands on deck" scenario arisesParticipate in on-going problem solving and practicing continuous improvement of the department and company as a wholeParticipate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the teamHours:Available to work full time Monday through Friday during standard business hoursThis may occasionally require after hours availability, including weekends, and/or holidaysReward:Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year. An annual reward planner (ARP) is completed at that time.Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.

Keywords: Paul Davis Restoration of Greater MSP and the Nort, St. Paul , Restoration Claims Adjuster, Other , Saint Paul, Minnesota

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