Casual Patient Service Coordinator - Midwest Children's Resources

Company: Children's Minnesota
Location: Saint Paul
Posted on: March 20, 2023

Job Description:

About Children's Minnesota

Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org .

Department Overview

The Midwest Children's Resource Center provides medical diagnosis, psychological assessment, and treatment for children and their families affected by physical abuse, sexual abuse, or neglect. In addition, they are available for telephone consultation 24/7 for child protection, law enforcement agencies, physicians, therapists, attorneys, and concerned parent. They offer training, internships, and fellowhips for physicians, advanced practice nurses, and professionals interested in expanding their knowledge and skill in medical evaluation, interviewing children, psychological assessment, and treating abused children.

Position Summary

Promotes positive patient and family experience as first impression of the clinic by creating a welcoming atmosphere to all clinic guests. The Patient Service Coordinator is responsible for the efficient and orderly registration and check-in of patients. Obtains accurate and complete patient demographic, financial information and required consents.

Qualifications
License/Certification/Registration required? No

Education:
*High school diploma or equivalent required

Experience:
*One year of customer service experience required
*One year of medical office setting experience preferred

Knowledge/Skills/Abilities:
*Exceptional customer service skills
*Communicate and interact in respectful and professional manner
*Contribute to positive clinic team work environment
*Proper spelling and grammar
*Ability to perform front desk clinic functions
*Computer knowledge and navigating
*HIPAA knowledge and ability to handle confidential information
*Demonstrate prompt and reliable attendance
*Apply logical thinking to problem solve

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.

Children's Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.

Keywords: Children's Minnesota, St. Paul , Casual Patient Service Coordinator - Midwest Children's Resources, Other , Saint Paul, Minnesota