New Student Specialist
Company: University of Minnesota
Location: Saint Paul
Posted on: January 28, 2023
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Job Description:
Apply for JobJob ID353629
LocationTwin Cities
Job FamilyStudent Services
Full/Part TimeFull-Time
Regular/TemporaryRegular
Job Code8462IN
Employee ClassCivil Service
Add to Favorite JobsEmail this JobAbout the Job
Working title: New Student Specialist
Job Description:
The primary purpose of this position is to provide professional
support to international F-1 visa students. Expected to work
independently under the guidance of the F Document team supervisor,
this role implements new international student regulatory processes
for approximately 2000 students annually in accordance with the
University's federal immigration compliance responsibilities.
Significant contributions are made to student retention through
timely I-20 document production, the communication of regulatory
guidance and welcoming information, and by contributing vision and
support to the ISSS Check-In and Welcome Session program. This
position requires up-to-date and extensive knowledge of F-1 visa
regulations and SEVIS functionality to advise and consult students,
parents, ISSS staff and leadership, and university partners.
Immigration Advising and Compliance (65%):
Interpret immigration laws and regulations, and provide
comprehensive consultation to address the needs of international
students. Advise F-1 students in the area of immigration
regulations and documentation, and other statutory and regulatory
rules to ensure compliance and avoid serious consequences for the
individual. This position has an emphasis on advising incoming
students in all degree levels, from the time of admission until the
start of their first semester.
Serve as a Designated School Official (DSO) for University of
Minnesota Twin Cities F visa program (a government approved and
mandated role)
Coordinate initial I-20 production, including incoming
undergraduate and professional school students. Oversee student
records and I-20 request data for completion and accuracy. Resolve
both routine and non-routine issues by providing professional
guidance and support to students and departments. Recommend and
implement process improvement under the guidance of the F Document
team supervisor. Ensure data integrity in PeopleSoft, Sunapsis, and
SEVIS. Maintain expert knowledge on SEVIS processing guidelines and
standards. Manage tracking system.
Review and process continuing F-1 student document requests as
needed. Follow-up with students to resolve issues, advise on
resulting questions/concerns.
Advise and consult within ISSS and among campus partners to ensure
smooth and consistent procedures for welcoming newly admitted
international students, which is a key component of retention. Act
as a resource for colleagues with less experience in initial
student compliance and advising. Demonstrate a high level of
knowledge of the intersections between immigration regulations,
SEVIS functionality, and university requirements/expectations as
they pertain to incoming students.
Resolve both routine and complex initial student record issues
through the submission of SEVIS data fixes and correction requests
to the SEVP Response Center.
Facilitate work outcomes that meet regulatory guidelines through
Sunapsis e-form management and utilization of Sunapsis data. Use
creativity and innovation in the maintenance of new student
e-forms, troubleshooting of problems, and the building of data
reports. Consult with Sunapsis automation team as needed. Serve as
a member of a team of business process experts in the development
of F-1 e-forms. Prepare statistical data utilizing Sunapsis e-form
data and custom reports.
Demonstrate a strong commitment to diversity and inclusion and
apply it within the context of a student's academic, professional,
and personal development.
New Student Retention and Engagement (30%):
Provide vision and ongoing support to the ISSS Check-In and Welcome
Session Coordinator and ISSS Check-In and Welcome Session program.
Provide support to programming led by the New Student Transition
Committee chair as able.
Promote student retention through new student email communications
that convey a sense of welcome and belonging. Provide timely and
accurate responses that address a wide range of questions and
concerns from the time of admission until the start of the first
semester.
Serve as new student compliance expert on the ISSS New
International Student Transition (NST) Committee, focused on
creating a seamless and welcoming transition to the University for
new international students.
Serve as new student compliance expert on other ISSS and
cross-campus new student committees as needed
Participate in the development of strategies for retaining students
through new student communications, including: Pre-Arrival Guide,
Arrival Guide, International Student Preparation Course, ISSS
Check-in Welcome Session, etc. Work under the guidance of NST chair
and communications staff to ensure all communications are
reflective of student needs and culturally appropriate.
Develop and conduct informational sessions about immigration
regulations, university resources, and social and cultural
adjustment to newly arrived students.
Miscellaneous (5%):
Other duties as assigned
Qualifications
Required Qualifications:
-BA/BS with two years of experience or a combination of related
education and work experience to equal six years.
-U.S citizen or Legal Permanent resident - due to U.S. government
requirements for SEVIS access
-Ability to manage projects with high consequence of error
-Ability to manage high volume of activities and communications
-Ability to multitask while paying attention to detail
-Ability to work and communicate effectively with diverse team of
people and clientele
Preferred Qualifications:
-Experience working in an international student office
-Experience working with F visa Regulations
-Experience working with SEVIS
-Extensive experience using Microsoft Excel and Google Sheets for
data management
About the Department
International Student and Scholar Services (ISSS) is dedicated to
serving the University of Minnesota's international community. Its
primary mission is to assist international students and scholars in
successfully accomplishing the goals that brought them to the
University. In addition, ISSS supports the University's
internationalization efforts by helping departments bring new
foreign nationals into the community; by providing intercultural
training for students, staff, and faculty; by offering events that
build links between the U.S. and international communities on
campus; and by designing and implementing intensive short-term
programs for students and scholars from around the world.
Benefits
Working at the UniversityAt the University of Minnesota, you'll
find a flexible work environment and supportive colleagues who are
interested in lifelong learning. We prioritize work-life balance,
allowing you to invest in the future of your career and in your
life outside of work.The University also offers a comprehensive
benefits package that includes:
How To Apply
Applications must be submitted online. To be considered for this
position, please click the Apply button and follow the
instructions. You will be given the opportunity to complete an
online application for the position and attach a cover letter and
resume.Additional documents may be attached after application by
accessing your "My Job Applications" page and uploading documents
in the "My Cover Letters and Attachments" section.To request an
accommodation during the application process, please e-mail
employ@umn.edu or call (612) 624-UOHR (8647).
Diversity
The University recognizes and values the importance of diversity
and inclusion in enriching the employment experience of its
employees and in supporting the academic mission. The University is
committed to attracting and retaining employees with varying
identities and backgrounds.The University of Minnesota provides
equal access to and opportunity in its programs, facilities, and
employment without regard to race, color, creed, religion, national
origin, gender, age, marital status, disability, public assistance
status, veteran status, sexual orientation, gender identity, or
gender expression. To learn more about diversity at the U:
http://diversity.umn.edu.
Employment Requirements
Any offer of employment is contingent upon the successful
completion of a background check. Our presumption is that
prospective employees are eligible to work here. Criminal
convictions do not automatically disqualify finalists from
employment.
Please note: All employees at the University of Minnesota are
required to comply with the University's Administrative Policy:
COVID-19 Vaccination and Safety Protocol by either providing proof
of being fully vaccinated on their first day of employment, or
complete a request for an exemption for medical exemption or
religious reasons. To learn more please visit:
https://safe-campus.umn.edu/return-campus/get-the-vax
Keywords: University of Minnesota, St. Paul , New Student Specialist, Other , Saint Paul, Minnesota
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