Dealership Service Advisor
Company: Tenvoorde Ford
Location: Saint Paul
Posted on: January 26, 2023
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Job Description:
What Employees Love about Tenvoorde FordDaily/Weekly engagement
with ownership/management team - we take every opportunity to
listen and make our teams feel valued. This is where our best ideas
come from.Upward mobility - Tenvoorde Ford is growing, and other
positions are needed as we continue to grow as a company.Positive,
family-oriented culture where great careers are born - Employees
are proud to work at Tenvoorde Ford, great work-life balance,
benefits and knowing your contributions make the difference.The
Tenvoorde Family is seeking an amazing Service Advisor!Have you
been told you're outgoing, energetic, a positive person, a great
communicator are reliable and great with people? Are you looking
for a job or career that offers stability, growth opportunity and a
better work-life mix? If so, we are looking for someone just like
you! Due to the growth of our company and the need to better serve
our customers, we are looking for you!ResponsibilitiesWhat does a
Service Advisor do?Oversee flow of Drive Lane. Ensure that
customers receive prompt, courteous, and effective service.Take
ownership of the customer's experience by carrying out those
additional assignments that allow the dealership to leave a
positive impression with the customer.Provide concierge support for
all owner inquiries, whether phone or in person, to assure the
customer does not get mishandledEnsures that the daily inventory of
technicians' time is consistently sold to service
customers.Distribute work between technicians efficientlyIntroduce
customers to the Vehicle Report Card and confidently review
services and recommendations from the multi point inspectionMonday
Friday 7:00am - 5:00pBase plus commission pay that can range from
$55,000 to $100,000+ annually based on experience and
abilities.QualificationsMust be a "team player"Must be reliableHigh
level of detail, organization and accuracyAbility to identify,
learn & work within specific service processesEffective listening &
communication skills when speaking with coworkers or
guests.Exceptional ability to learn and growAmazing work
ethicAbility to learn from veteran staffOutstanding ability to work
with a team and take directionAbility and willingness to adopt
modern technologyStrong written and verbal communication
skillsProficiency in use of basic computer and phone systemsAbility
to bend, move, lift and physically perform duties in the scope of
this position.Organized and friendly personalityClean driving
recordWilling to submit to a pre-employment background check & drug
screenBenefitsPaid Time OffHealth Insurance, single and family
coverageHealth Savings Account optionDental InsuranceLife
Insurance401k retirement planEmployee Vehicle DiscountsEmployee
Parts/Service Pricing DiscountsReferral Bonus ProgramWe are an
equal opportunity employer and prohibit discrimination/harassment
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Keywords: Tenvoorde Ford, St. Paul , Dealership Service Advisor, Other , Saint Paul, Minnesota
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