Technical Training Instructor

Company: Smart Care Equipment Solutions
Location: Saint Paul
Posted on: January 25, 2023

Job Description:

Technical Training Instructor -

Under the general direction of Technical Training Management, this role provides support and training to Smart Care Technician employees. Delivers specially detailed training programs to enhance the skill sets and competencies of individuals servicing several equipment brands in the commercial food equipment industry, utilizing various delivery methods of training. Work collaboratively with other functions to develop instructional materials, training manuals and on-the-job aids. Able to execute virtual instruction events as the lead instructor. Ability to assess training programs' effectiveness and adjust as needed.

Responsibilities

* Deliver functional basic level training curricula in maintenance, troubleshooting, service repair, and operating procedures for our entry level technicians
* Provide instruction to Smart Care technicians in proper service repair techniques

o Completed through various resource methods (on-the-job, classroom, e-learning, hands-on workshops, simulations, etc.) to meet business needs

o Provide necessary suggestions and constructive support to achieve and maintain objectives

o Safeguard all instruction and training actions demonstrate and follow safety guidelines.

Make Safety and Health Wellbeing a Priority

* Required to pass (1) or more CFESA course tests in first year (if not already completed)
* Required to attend OEM training classes and acquire certifications
* Ensures SCES development and delivery strategies for training and education programs meet contemporary standards
* Internally markets training programs and highlights training successes
* Advance and promote student success both in the classroom and in the field
* Other duties as assigned

Qualifications

* Basic computer skills and knowledge
* Basic understanding of core fundamentals of at least 3 skill groups
* Ability to work independently
* Able to research and find answers and solutions to complex issues
* Open minded - adhere and support company policies and communicate them effectively
* Able to acknowledge knowledge gaps and willing
* 5 Years or more experience in service-related industry
* Experience conducting needs analysis and building successful technical training programs for a multi-business operation
* Proven approach to content and curriculum development
* Ability to communicate and work cross-functionally effectively
* Ability to adapt quickly to new challenges and changing priorities
* Ability to understand mechanical / technical concepts and related terminology
* Ability to present training content in a way that is visually appealing, organized, and easy to understand
* Ability to manage multiple responsibilities
* Strong public speaking skills.
* Resourcefulness and positivity
* Ability to travel is required up to 50% as needed
* This position is remote, based in the Indianapolis and St. Paul areas

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Smart Care Equipment Solutions is an Equal Employment Opportunity/Affirmative Action Employer. Women, minorities, veterans and individuals with disabilities, as well as all other qualified individuals, are encouraged to apply.

Keywords: Smart Care Equipment Solutions, St. Paul , Technical Training Instructor, Other , Saint Paul, Minnesota