Accounts Receivable Representative

Company: SFM Mutual Insurance Company
Location: Saint Paul
Posted on: January 22, 2023

Job Description:

Accounts Receivable RepresentativeSFM - The Work Comp ExpertsWork somewhere you loveSFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.Our benefits include:Affordable Medical, Dental, Vision Insurance, HSA, FSAFlexible hybrid work environmentTraditional and Roth 401(k) plans with company matchCompany contributions to help pay off student loansMonthly home internet allowanceFree life insurance, STD & LTDOpportunities for annual gainshare bonusPet insuranceGenerous PTO9 paid holidaysPaid parental leaveAnnual company-wide volunteer dayDiscounts on gym memberships, fitness apps and weight loss programsAdoption financial assistanceVisit our careers page to learn more about working at SFM.About SFMSince 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. In that time, we've expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers. The roleThe Accounts Receivable Rep will work in a team environment providing high quality financial services, including premium processing and reconciliation, commission, collections, and related customer service to agents and policyholders. Working independently while managing assigned tasks and maintaining quality is key to this role. You are also an integrate part of the Finance team working with others to deliver the best customer service possible. This position is hybrid, meaning some office time is needed. Excellent customer service skills and the ability to solve problems independently are critical to this role. SFM will provide you the training to be successful as you process the premium receipts received from our policyholders. This is a great way to learn the insurance industry and begin your career at SFM using your accounting knowledge.What You Will Be DoingReconciles premium receipts in the policy database to receipts in the bank account timely and accurately.Resolves premium errors, omissions, and differences.Prepares agency commission reconciliation, billing, and return checks.Prepares policyholder direct premium bills, premium returns, dividend, and retention checks.Adheres to collection procedures, creates demand letters and partners with insurance agents, policyholders and collection agencies to resolve payment issues.Identifies and/or issues premium charge-off and write-offs, per procedure and contract requirements.Where applicable, processes Assigned Risk Pool non-electronic insurance applications, enters data, verifies payment, collects missing information, and determines appropriate action to be taken.Provides high quality customer service to policyholders and agents by professionally receiving and responding to inquiries, while maintaining appropriate interactions.Manages non-compliance with audit, sets up payment plans for policyholders for outstanding audits.Identifies and remediates unclaimed property.Monitors and keeps current with all accounts receivable technology and tools.Collaborates with Finance and Assigned Risk Plan team members to share accounts receivable system and strategies. What We'll Love About YouTwo-year degree in accounting or related field preferred.Two years' of customer service experience working for an insurance carrier and/or agency environment, preferably workers' compensation and/or casualty insurance, is a plus.Two years' experience working with account receivables or similar field.Strong customer service and interpersonal skills.Proficient in Microsoft Office Suite, with strong excel skills.Ability to understand state applicable workers' compensation rules and regulations.Strong math and analytical skills.Physical RequirementsWork takes place in a hybrid semi paperless environment within an office setting, or home office setting, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear, and maintain concentration and focus. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions. Travel as needed. Regular attendance is required.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Join us!! Click Apply Now Watch Videos to learn more about SFM's careers and culture. SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.

Keywords: SFM Mutual Insurance Company, St. Paul , Accounts Receivable Representative, Other , Saint Paul, Minnesota