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Guest Service Representative

Company: Comfort Inn by Choice Hotels
Location: Saint Paul
Posted on: November 26, 2022

Job Description:

We are looking for an out-going, friendly, people person to join our team at the Comfort Inn, Oakdale.

The Guest Service Representative. Accommodates guests in person as well as over the phone. Responsiblities include:
* Warmly greets guests in person and on the phone with a smile and a positive attitude.
* Answering phone calls and take accurate messages and properly processing wake-up calls.
* Registers and assigns rooms to guests and issues room keys.
* Answers inquiries pertaining to hotel services and shopping, dining, entertainment and travel directions going above and beyond to ensure guest satisfaction.
* Taking reservations accurately and maintaining the highest level of guest confidentiality.
* Uses sales techniques to sell the property, up-sell and upgrade guest reservations within approved guidelines.

* Monitors activities within the hotel including pool area and meeting room.
* Maintains a clean and organized work environment to display a positive image for guests.

Apply on-line or stop in for an application. Serious job seekers only.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

* Employee assistance program
* Employee discount
* Health insurance
* Paid time off
* Evening shift
* Holidays
* Night shift
* Weekend availability

Application Question(s):
* How many hours a week do you want to work?
* What days and hours are you available to work?

Work Location: One location%58047475%

Keywords: Comfort Inn by Choice Hotels, St. Paul , Guest Service Representative, Other , Saint Paul, Minnesota

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