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Mailroom Clerk

Company: Axelon Services Corporation
Location: Saint Paul
Posted on: November 25, 2022

Job Description:

Job Title: Mailroom Clerk
Location: St Paul Minnesota 55101 (100% ONSITE)

Vaccination Policy:
New hire workers, regardless of work location or job responsibilities, must be vaccinated before beginning employment; exceptions considered for medical or religious reasons provided alternative reasonable accommodations do not create an undue hardship on the business.

Position Notes:
These positions will be supporting the mailroom as well as performing general back-office duties. These positions are contract only with no possibility for conversion but are a great "foot in the door" opportunity for anyone that wants to apply to other openings. These roles are 100% onsite with no option to work remotely.


  • Operation Support Services serves as an internal support center for work processes involving Individual Life and Annuity products. Associates within this department balance independent work with a team environment in an area that experiences fluctuating volumes, daily time constraints and continual improvements in operational efficiency.
  • Operation Support Services Representatives provide excellent customer service performing a variety of support activities for Life Policy Administration, Life New Business and Annuity Services including the assembly and mailing of new issue Life and Annuity insurance policies and in-force policy pages, advisor, and life image output.
  • Responsibilities Include But Not Limited To:
  • Performs a variety of support activities for Policy Services, New Business and Annuity Services
  • Sorts and distributes a wide variety of system and manually generated paper output to the client, advisor, and imaged system
  • Reviews and distributes system reports to internal business partners
  • Process output to be distributed to the client, Life Policy Administration, and internal partners when appropriate
  • Process and replies to internal partners email requests to pull output from distribution.
  • Assembles new and in-force policies and prepares for distribution to advisor or client
  • Assembles the client s contract and sort policy forms to ensure the advisor, insured, policy owner, and home office receive the correct documents
  • Utilizes internal systems to manage the outstanding requirements, policy mailing date, delivery date, and/or underwriting expiration date
  • Forwards policy by mail to the advisor or client within daily deadline timeframes
  • Updates home office files with copies of all documents, if not already imaged
  • Qualifications:
  • Ability to use and understand alpha and numeric characters, data, and sequences
  • Ability to have hand and finger dexterity to work with paper output
  • Excellent attention to detail and accuracy
  • Capacity to learn and understand *** business lines and products
  • Good communication skills both verbal and written
  • Preferred proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and other applications as needed
  • Organization and planning skills to prioritize workload and adjust to changing priorities
  • Ability to work independently when appropriate and/or seek assistance to determine appropriate handling of policy, output, client information and other requests for information
  • Ability to follow detailed workflows via online documentation and perform each job accurately and efficiently
  • Ability to lift and move 15 to 20 lbs.

Keywords: Axelon Services Corporation, St. Paul , Mailroom Clerk, Other , Saint Paul, Minnesota

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