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Account Supervisor

Company: Three Deep
Location: Saint Paul
Posted on: November 25, 2022

Job Description:

About Bold Orange:

Bold Orange (BOCO) is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside, future focused perspective to our clients.

Position Summary:

Bold Orange is seeking an experienced, driven, strategic Account Supervisor to add value to our growing agency. As a member of the Client Strategy & Services team, you can expect to understand, analyze, strategize, ideate, collaborate, contribute, and lead client solutions that deliver "And Then Some" end to end.

Duties and Responsibilities:

* Leverage your digital prowess and experience to shape solutions and drive results across channels including email, website, mobile, direct mail, display ads, paid social and other media with a heavy emphasis on the digital strategy aspect of executing in these channels

* Partner closely with client cross-functional teams including marketing, creative, operations, call center, finance, analytics, operations, product, technology, and senior management

* Develop, nurture, and grow strong client relationships, assessing client needs and proposing appropriate marketing services

* Present strategies and deliverables to clients via engaging storytelling

* Author creative brief

* Negotiate changes and navigate challenge

* Monitor and proactively report out on best practices and overall market trends

Required Qualifications:

* Bachelor's degree in business, marketing, communications, public relations, or equivalent work experience

* 3-5 years of marketing/advertising experience in an agency setting

* 5+ years relevant work experience across MarTech, CRM, Digital, 1to1 marketing, loyalty program development, social and paid media with a heavy emphasis and interest in the digital strategy required to execute in these channels

* Experience with CPG, B2B, and/or B2C industries preferred

* Passion for learning the client's business, including company business goals and objectives, products, markets, brand positioning, competitive landscape, industry, distribution, etc.

* Strong PowerPoint and overall presentation skills: You should be able to tell a story through your presentations

* Ability to understand data and reporting and provide summaries and insights to the clients

* Ability to anticipate, plan and prioritize to manage the workload effectively and efficiently

* Strong interpersonal skills with the ability to diplomatically handle a fast-paced work environment

* Strong attention to detail

* Desire to work in a fast-paced creative environment with a "can-do" attitude that inspires teams and clients

* Leadership skills and the desire to mentor

* Desire to always be learning and growing

Preferred Experience:

* CRM, Social, Display and Web Technology Implementation

* Marketing Agency

* MarTech Management

* Digital Marketing Manager

* Paid Search/Digital Media

* Social Media Manager

* Project Management

Who We Are:

Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional JellO shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.

Equal Opportunity Employer:

We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.

Keywords: Three Deep, St. Paul , Account Supervisor, Other , Saint Paul, Minnesota

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