Service Delivery Documentation VISTA - NWHP

Company: Americorps
Location: Saint Paul
Posted on: August 3, 2022

Job Description:

Service Delivery Documentation VISTA - NWHP 2022-23

NeighborWorks Home Partners is a full-service homeownership center that empowers communities by helping people buy, fix, and keep their homes. Owning a home is one of the best ways for households to build wealth, and we envision a Twin Cities where all people have a home. But for many families in our community, owning a home is just out of reach and the task of buying is daunting. For households with low or moderate income, accumulating a down payment can take years. That's why we exist: as a full-service homeownership center, we provide the keys that unlock the mystery and open doors to buying a home. We aspire to be the preferred homeownership center dedicated to building and preserving sustainable homeownership for all people in the Twin Cities. We deliver innovative services dedicated to: eliminating the homeownership disparity gap; empowering customers with knowledge to buy, fix, and keep their homes; developing homes to enhance neighborhoods and better the lives of our homebuyers; improving homes with affordable lending products; and creating access to homeownership with down payment assistance. If you're able to take on this challenge, you will help build capacity within our organization's training procedures so that our staff learn our processes quickly and consistently. You will also help build capacity by creating consistency across our processes so our homebuyers and homeowners are able to access our resources with ease and clarity. This is an experience that can make an impact not just for a lifetime but for generations to come. Further help on this page can be found by clicking here.

Member Duties : We are seeking a VISTA member to join our team to: learn how our homebuyers and homeowners access our resources with a focus on policy requirements; create a compendium of manuals with detailed instructions to make sure staff are consistently following processes; become familiar with Salesforce Learning and work with our Salesforce Administrator to build staff training modules; and create a proposal with guidelines for how to maintain and update documentation after the conclusion of your service term with us. You will be building upon our existing process documentation maps to create a robust compendium of materials that will help create consistency with how our staff helps our communities access our resources.

Program Benefits : Living Allowance , Training , Childcare assistance if eligible , $400 monthly housing stipend , Choice of Education Award or End of Service Stipend , Health Coverage* , Relocation Allowance .

Terms :

Permits attendance at school during off hours , Permits working at another job during off hours .

Service Areas :

Housing .

Skills :

Communications , Writing/Editing , Computers/Technology .

Keywords: Americorps, St. Paul , Service Delivery Documentation VISTA - NWHP, Other , Saint Paul, Minnesota