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Associate Credit Representative

Company: Dahl Consulting
Location: Saint Paul
Posted on: June 24, 2022

Job Description:

Here' s your opportunity to take on some of the world' s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments. Dahl Consulting is currently partnering with a leading company in the chemicals industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Associate Credit Representative for a contract position! Interested? Get more details below!

Associate Credit Representative Job Description:
As the Associate Credit Representative, you will provide credit support to all divisions aligned to shared services. You will also be accountable for collection and account management activities for complex and high balance customer accounts, new associate training, and may provide additional support to the credit manager on team management.

What you will do as an Associate Credit Representative:

  • Supports associate training, developing training materials and procedures regarding customer account management
  • Establishes strong working relationships with corporate account sales management teams (AVP' s/CAM' s/AM' s) and external/internal customer contacts
  • Supports ongoing system enhancements
  • Adheres to company and department policies and procedures
  • Responds to incoming communications
  • Handles escalated issues from internal/external customers
  • Uses critical decision-making skills to ensure orders are approved or held to ensure corporate relationships are maintained while still balancing risk
  • Researches disputes and invoice issues. Support dispute identification and resolution process.
  • Provides customers with aging and supporting documents to maximize collections.
  • Manages monthly portfolio meetings with the Sales team (provide commentary, identify issues, support resolution, and prevention)

    What you will bring to the role as an Associate Credit Representative:

    • Bachelor' s degree OR a degree-seeking candidate in Finance, Accounting, Economics, or a related field
    • 4+ years of experience in credit, finance/accounting, or related field may be substituted in part
    • Proficient in Microsoft Office Suite
    • Previous analytical experience with a high aptitude for research, analysis, and problem-solving skills
    • Effective communication skills with all levels within the organization, both oral and written
    • SAP, Mainframe, AS400
    • Excellent negotiation skills
    • Training and/or leadership experience
    • Customer service focused; ability to partner with internal/external contacts
    • Problem resolution skills and experience

      Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we' ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225, or start an online chat with us.

Keywords: Dahl Consulting, St. Paul , Associate Credit Representative, Other , Saint Paul, Minnesota

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