Company: Kinseth Hospitality
Location: Saint Paul
Posted on: June 20, 2022
SUMMARY Assists department manager or general manager with front
desk, maintenance, housekeeping or restaurant by supervising and
coordinating activities of departmental employees during shift
while on duty.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned.
Directs, coaches, and trains staff
during shifts.Makes schedules and adjustment to hours. Assigns
breaks and lunches during shift.Implements training of company or
franchise policies and procedures and operational goals and
objectives.Serves as customer service representative to answer
questions or concerns as they arise to ensure guest
satisfaction.Addresses problems that may come up while on duty and
communicates progress to management.Performs duties of department
at front desk, in maintenance, housekeeping or
restaurant.Communicates with other departments to coordinate events
and activities at the property.May count cash drawers, determine
inventory levels, maintain department equipment and supplies and
make recommendations or requests and communicate concerns to
department manager or general manager.Oversees cleanliness and
organization of work area.
KHC POLICIES: Responsible for following all KHC policies and
procedures as set forth in the KHC handbook and property specific
guidelines/standards. These policies include dress code, safety and
performance standards. Employees must also maintain a professional
image and report to work as scheduled.
SUPERVISORY RESPONSIBILITIES: Directs activities of employees
within the department while on duty. Carries out supervisory
responsibilities in accordance with the organization's policies and
applicable laws. Responsibilities may include training employees;
assigning, directing and reviewing work; addressing complaints and
QUALIFICATIONS: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
EDUCATION and/or EXPERIENCE: Associate's degree (AA) or equivalent
from a two-year college or technical school; or one to two years
related experience and/or training; or equivalent combination of
education and experience.
LANGUAGE SKILLS: Ability to read, analyze and interpret common
financial reports, policies & procedures, and instructions. Ability
to read and implement safety policies & procedures. Ability to
write reports and business correspondence. Ability to effectively
present information and respond to complaints or inquiries from
groups of managers, customers, employees and general public.
Ability to communicate clearly in person, by telephone and in
MATHEMATICAL SKILLS: Ability to understand, interpret and
manipulate accounting concepts such as general ledger, accounts
payable, purchasing, cash handling and budget development /
REASONING ABILITY: Ability to define problems, collect data,
establish facts, draw valid conclusions and develop solutions.
Ability to interpret an extensive variety of instructions in
mathematical, formula or procedural form and deal with several
CERTIFICATES, LICENSES, REGISTRATIONS: May require franchise
specific certification, valid driver s license and other
certificates or licenses depending on business unit.
PHYSICAL DEMANDS: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job. All
employees must follow proper safety precautions at all times to
avoid injuries. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.While performing the duties of this job, the employee is
regularly required to stand, walk, talk and hear. The employee
frequently is required to use hands to handle, grasp or type and
stoop, kneel, crouch, bend or twist. The employee is occasionally
required to sit; reach with hands and arms; climb or balance;
smell; and to push, pull or lift over 10 pounds. The employee must
frequently lift and/or move up to 25 pounds and occasionally lift
and/or move up to 50 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and ability to adjust
WORK ENVIRONMENT: The work environment described here are
representative of those an employee encounters while performing the
essential functions of this job. All employees must follow proper
safety rules and precautions at all times to avoid injuries.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.While performing
the duties of this job, the employee is occasionally exposed to
fumes or airborne particles, outside weather conditions and various
types of driving conditions depending on business unit, may
experience temperature extremes from laundry rooms, exposure to
blood-borne pathogens and may work with moving mechanical parts,
toxic or caustic chemicals, and power tools and equipment. Employee
may occasionally be exposed to high precarious places. The noise
level in the work environment is usually moderate.
CRISIS MANAGEMENT: Must be able to handle a crisis in a calm,
effective manner. This includes upset guests, fire, tornado, armed
robbery and assault, bomb threats and accidents.
I have read the above job description and have had an opportunity
to ask questions of my supervisor. I also understand that it is
only an outline of the essential functions of the job and is not
all-inclusive. Management may assign other duties at any time.
Hours are assigned based on business needs and no set hours are
Keywords: Kinseth Hospitality, St. Paul , Restaurant Supervisor, Other , Saint Paul, Minnesota
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