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Service Invoice Specialist

Company: Walser Roseville Buick GMC
Location: Saint Paul
Posted on: May 15, 2022

Job Description:

Walser is a family-owned, family-run business with 27 Dealerships and many affiliated businesses. Walser is committed to delivering an outstanding customer experience every time - that's what drives us. That's the Walser Way. You'll Make an Impact by:Assist the service team with leadership in warranty knowledge and informationAid in contacting extended warranty companies for claim approvalCheck vehicle and Repair Order (RO) information complianceEnsure all supporting documentation for repairs are attached to repair ordersCorrect labor ops, symptoms, defect codesConfirm accurate technician repair documentation (3 C's)...cause, concern and correctionBook tickets after the customer have left and ensure payment has been receivedHelp processing P2P (Open Invoice) payable systemWork with teammates to ensure customers receive the best possible experienceWe're Looking For:Experience in an automotive dealershipHigh School Diploma, GED, or equivalent work experienceExperience working with a high level of urgencyStrong communication skills both verbal and writtenExperience interacting with the customer and providing a positive experienceHigh level of detail orientation and accuracyExperience using Microsoft Office (outlook, excel, word), preference may be given to intermediate level skillsProven experience working within a team environmentOur Employees Receive:Medical DentalVision401K / MatchPaid Parental LeavePet InsurancePTOThe opportunity to volunteer through the Walser FoundationWe operate on a set of Core Values that drive our decisions and actions on a daily basis. They are:Do The Right Thing - Nothing is worth compromising a relationshipLead By Example - Be willing to help no matter how difficult the challengeDisplay Positive Energy - A good attitude is highly contagiousBe Open-Minded - The only thing that is constant is changeReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

Keywords: Walser Roseville Buick GMC, St. Paul , Service Invoice Specialist, Other , Saint Paul, Minnesota

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