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Client Advocate II - Casual

Company: Catholic Charities of the Archdiocese of St Paul a
Location: Saint Paul
Posted on: May 15, 2022

Job Description:

Job Description CLIENT ADVOCATE II - CasualHigher Ground - St. PaulSalary Range: $15.00 to $22.50 per hour Summary:

  • Provide high quality customer service to all persons by completing all applicable client requests.
  • Be vigilant of the facilities safety and security by utilizing conflict resolution and de-escalation skills to defuse crisis situations as required.
  • Responsible for promptly and accurately collecting, entering, managing and reporting of client data into systems of record.
  • Respond to and submit incident reports for all instances of chemical abuse, theft, threats and violations of program rules.
  • Serve as a Mandated Reporter.
  • Complete regular rounds checking all exits, fire doors, and safety equipment, as well as monitoring residents' activities in common areas to ensure safety and security.
  • Assist supervisor/manager with program development, facility operations, and other responsibilities. Minimum Requirements:
    • Ability to work with low income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
    • High school graduate or equivalent; Associate's Degree preferred.
    • Minimum of (2) two years experience with culturally diverse populations who are experiencing serious life challenges; chemical dependency work experience preferred.
    • Ability to accurately enter data into computer system for reporting purposes. Catholic Charities is an Equal Opportunity Employer Catholic Charities does not discriminate against applicants for employment on the basis of race, creed, color, religion, sex, gender, nationality, age, marital status, disability status, status with regard to public assistance, membership or activity in a local commission, sexual orientation or preference, ancestry, familial status, or any other legally protected group.

Keywords: Catholic Charities of the Archdiocese of St Paul a, St. Paul , Client Advocate II - Casual, Other , Saint Paul, Minnesota

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