Operations Processor

Company: U.S. Bank
Location: Saint Paul
Posted on: May 13, 2022

Job Description:

This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. May have direct contact with third-party vendors and/or external customers. Research exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions. Basic Qualifications - High school diploma or equivalent - One to two years of related work experience Preferred Skills/Experience - Thorough knowledge of applicable bank and department policies, procedures, products and support systems - Proven commitment to high quality customer service - Ability to work well with external and internal customers - Good time management skills to maximize production and execution of tasks in a fast-paced environment - Photo retrieval experience - Ability to identify, analyze and resolve exceptions through data interpretation - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Effective verbal and written communication skills At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we---re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Keywords: U.S. Bank, St. Paul , Operations Processor, Other , Saint Paul, Minnesota