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Hotel Yield Supervisor

Company: Shakopee Mdewakanton Sioux Community Gaming Enterp
Location: Saint Paul
Posted on: November 22, 2021

Job Description:

Job Summary:

Provides daily operation management of revenue management, maximizing room and associated gaming revenues along with optimizing expenses related to driving those revenues. Recommends and carries out strategies and tactics to maximize profit yield of our hotel guests. Accountable for market performance and meeting budget, forecast and optimal business mix targets.

Responsible for managing Group hotel room blocks t in partnership with the Group Sales team, ensuring rate integrity, and executing a high level of service with Group clients. Supervises Group Rooms Coordinators and ensures reservation accuracy.

Works in partnership with the Call Center Manager to ensure smooth operations of the hotel computer systems.

Budget/Asset Responsibilities:

Prepares and maintains department budget. Executes necessary controls to ensure compliance with budget. Prepares and maintains hotel room budgets and forecasts, and reconciles hotel room revenues/occupancy in conjunction with the Revenue Strategy Manager.


Primary Duties: Long Term Strategy, Analysis & Projections: Manages long term hotel pricing/occupancy strategy, hotel theoretical yielding and budgeting.
Short Term Analysis & Strategy Adjustments: Performs adjustments on a daily basis to short term hotel rate strategy. Analyzes short term strategy adjustments for hotel revenue and gaming yield.
Reporting: Provides regular feedback and analysis to Revenue Strategy Manager and Call Center Manager, identifying the basis for recommendations, as well as reporting of results. Provides end-product analysis to measure results and gain buy-in for strategy adjustments.
Collaboration & Coordination of Strategies & Partners: Reconciles competing needs of stakeholders to align behind a single Gaming Enterprise business goal objective.
Management & Optimization of Application Software: Optimal use of software application and ensuring data integrity.
Group Block Management: Provides coordination of Group blocks, including booking process, room type management, and billing approvals.
Policy & Procedure Compliant: Establish department procedures and ensures compliance with all Gaming Enterprise and Department policies and procedures.
Occasional Tasks: Ensures department compliance in Safety Procedures involving the Call Center.
Performs duties of the Revenue Strategy Manager in their absence.
Job Requirements:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job: A combination of post-secondary education in Business Administration, Finance, Hotel Administration or related field and experience in revenue management, hotel sales or related field to equal five years.
Certified Revenue Management Executive (CRME) certification or ability to obtain within one year of employment.
Knowledge of Opera or similar PMS, GDS, and Revenue Management systems.
Proficient in Word, Excel, PowerPoint and Access.
Proficient in statistical and competitive analysis.
Excellent oral and written communication skills.
Strong organizational skills with the ability to work independently and to prioritize and organize multiple projects.
Ability to develop and deliver effective presentations on a regular basis.

Keywords: Shakopee Mdewakanton Sioux Community Gaming Enterp, St. Paul , Hotel Yield Supervisor, Other , Saint Paul, Minnesota

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