Hotel Yield Supervisor
Company: Shakopee Mdewakanton Sioux Community Gaming Enterp
Location: Saint Paul
Posted on: November 22, 2021
Provides daily operation management of revenue management,
maximizing room and associated gaming revenues along with
optimizing expenses related to driving those revenues. Recommends
and carries out strategies and tactics to maximize profit yield of
our hotel guests. Accountable for market performance and meeting
budget, forecast and optimal business mix targets.
Responsible for managing Group hotel room blocks t in partnership
with the Group Sales team, ensuring rate integrity, and executing a
high level of service with Group clients. Supervises Group Rooms
Coordinators and ensures reservation accuracy.
Works in partnership with the Call Center Manager to ensure smooth
operations of the hotel computer systems.
Prepares and maintains department budget. Executes necessary
controls to ensure compliance with budget. Prepares and maintains
hotel room budgets and forecasts, and reconciles hotel room
revenues/occupancy in conjunction with the Revenue Strategy
Primary Duties: Long Term Strategy, Analysis & Projections: Manages
long term hotel pricing/occupancy strategy, hotel theoretical
yielding and budgeting.
Short Term Analysis & Strategy Adjustments: Performs adjustments on
a daily basis to short term hotel rate strategy. Analyzes short
term strategy adjustments for hotel revenue and gaming yield.
Reporting: Provides regular feedback and analysis to Revenue
Strategy Manager and Call Center Manager, identifying the basis for
recommendations, as well as reporting of results. Provides
end-product analysis to measure results and gain buy-in for
Collaboration & Coordination of Strategies & Partners: Reconciles
competing needs of stakeholders to align behind a single Gaming
Enterprise business goal objective.
Management & Optimization of Application Software: Optimal use of
software application and ensuring data integrity.
Group Block Management: Provides coordination of Group blocks,
including booking process, room type management, and billing
Policy & Procedure Compliant: Establish department procedures and
ensures compliance with all Gaming Enterprise and Department
policies and procedures.
Occasional Tasks: Ensures department compliance in Safety
Procedures involving the Call Center.
Performs duties of the Revenue Strategy Manager in their
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE
required in order to meet the expectations of this job: A
combination of post-secondary education in Business Administration,
Finance, Hotel Administration or related field and experience in
revenue management, hotel sales or related field to equal five
Certified Revenue Management Executive (CRME) certification or
ability to obtain within one year of employment.
Knowledge of Opera or similar PMS, GDS, and Revenue Management
Proficient in Word, Excel, PowerPoint and Access.
Proficient in statistical and competitive analysis.
Excellent oral and written communication skills.
Strong organizational skills with the ability to work independently
and to prioritize and organize multiple projects.
Ability to develop and deliver effective presentations on a regular
Keywords: Shakopee Mdewakanton Sioux Community Gaming Enterp, St. Paul , Hotel Yield Supervisor, Other , Saint Paul, Minnesota
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