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Patient Service Coordinator (Midwest Children's Resources / 1.0 FTE)

Company: Children's Hospitals and Clinics of Minnesota
Location: Saint Paul
Posted on: November 18, 2021

Job Description:

About Children's Minnesota Children's Minnesota is the seventh largest pediatric health system in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's serves kids throughout the Upper Midwest at two free-standing hospitals, 12 primary and specialty care clinics and six rehabilitation sites. Additionally, Children's is Minnesota's only Level I pediatric trauma center inside a hospital dedicated solely to children. In 2018 Children's Minnesota was verified as a Level I Children's Surgery Center by the American College of Surgeons. Children's maintains its longstanding commitment to the community to improve children's health by providing high-quality, family-centered pediatric services and advancing those efforts through research and education. This work is made possible in large part by generous philanthropic and volunteer support from individuals and organizations throughout the state and region. An award-winning health system, Children's received Magnet-- recognition from The American Nurses Credentialing Center (ANCC) in 2018 and is regularly ranked by U.S. News & World Report as a top children's hospital. Please visit Department Overview The Midwest Children's Resource Center provides medical diagnosis, psychological assessment, and treatment for children and their families affected by physical abuse, sexual abuse, or neglect. In addition, they are available for telephone consultation 24/7 for child protection, law enforcement agencies, physicians, therapists, attorneys, and concerned parent. They offer training, internships, and fellowhips for physicians, advanced practice nurses, and professionals interested in expanding their knowledge and skill in medical evaluation, interviewing children, psychological assessment, and treating abused children. Position Summary Promotes positive patient and family experience as first impression of the clinic by creating a welcoming atmosphere to all clinic guests. The Patient Service Coordinator is responsible for the efficient and orderly registration and check-in of patients. Obtains accurate and complete patient demographic, financial information and required consents. License/Certification/Registration required? No Education: * High school diploma or equivalent required Experience: * One year of customer service experience required * One year of medical office setting experience preferred Knowledge/Skills/Abilities: * Exceptional customer service skills * Communicate and interact in respectful and professional manner * Contribute to positive clinic team work environment * Proper spelling and grammar * Ability to perform front desk clinic functions * Computer knowledge and navigating * HIPAA knowledge and ability to handle confidential information * Demonstrate prompt and reliable attendance * Apply logical thinking to problem solve All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment. Children's Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.

Keywords: Children's Hospitals and Clinics of Minnesota, St. Paul , Patient Service Coordinator (Midwest Children's Resources / 1.0 FTE), Other , Saint Paul, Minnesota

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