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Detailer / Service Assistant

Company: ST. Paul Harley Davidson
Location: Saint Paul
Posted on: June 10, 2021

Job Description:

Detailer / Service Assistant

Job Objective: Provides assistance to the Service department by enhancing efficiency and work flow and other tasks as needed

QUALIFICATIONS:

Licences:

  • Driver's Licence (current)
  • Class 'M' endorsement
  • Clean record for the last 3 years

Skills-

  • Able to receive and follow directions.
  • Ability to meet company's production and quality standards

PHYSICAL REQUIREMENTS

Environment-

  • Indoors in air-conditioned areas/outdoors in various elements of weather

Physical Movements-

  • Sitting- on regular basis
  • Standing-on regular basis
  • Walking- on regular basis
  • Bending/Twisting and/or Stooping- on regular basis
  • Kneeling and/or Squatting- on regular basis
  • Lifting- over 50 lbs; on regular basis
  • Reaching and/or lifting overhead- on regular basis
  • Climbing- stairs; as required
  • Repetitive hand/finger movement- on regular basis
  • Grasping/grabbing with hands- on regular basis
  • Pushing/Pulling- on regular basis

GENERAL EXPECTATIONS

  • Able and willing to work flexible hours.
  • Inquire about management, production, and quality requirements established by the company
  • Develop and maintain effective listening skills
  • Understand and follow company rules, policies and expectations
  • Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet goals
  • Understand terminology of business and remain current with technology changes in products and service
  • Know and comprehend federal, state, and local requirements which govern the company's business
  • Attend company meetings as required
  • Participate in performance management
  • Uphold company's non-disclosure and confidentiality policies and agreements
  • Follow lawful directions from supervisors
  • Interact well with others and positively influence employee morale
  • Work evening, weekend, and holiday work hours as required
  • Maintain professional personal appearance
  • Devote himself/herself to insuring customer satisfaction

JOB-SPECIFIC RESPONSIBILITIES

  • Relocate motorcycles to proper locations through Service Department/Warehouse, includes pushing large touring motorcycles onto table lifts and storing them in an overhead racking system using a fork truck/lift.
  • Perform deliveries and pickups as required using both a box truck with lift gate and a pick up with a 26 foot trailer.
  • Assist with unloading and uncrating new motorcycles, using a fork truck/lift.
  • Detail all new and used motorcycles at the dealership.
  • Wash motorcycles to restore pristine condition of machine and reflect expectations of dealership.
  • Offer aid to technicians with maintaining clean, efficient work area by keeping service area organized.
  • Maintain appearance and cleanliness of general facilities.
  • Handle requests courteously, cheerfully, and quickly.
  • Interact with all customers promptly using politeness and friendliness.

Keywords: ST. Paul Harley Davidson, St. Paul , Detailer / Service Assistant, Other , Saint Paul, Minnesota

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