Come be a part of Animal Humane Society - a Star Tribune 2018,
2019 Top Workplace and a 2021 National Nonprofit Top Workplace!
Job Purpose: You are a customer-oriented and focused team member
who supports the adoption floor and process. You serve as the first
point of contact for vendors, visitors, employees, and volunteers
in the adoption area.
Schedule: Full-time 32 hours/wk:
* Friday: 11:45 - 8:15 * Saturday: 9:45 - 6:15 * Sunday: 9:45 -
6:15 * Monday: 11:45 - 8:15
What you will be doing:
Customer Service - Greet and respond to inquiries of both
internal and external customers. Actively guide customers through
the adoption and holds process. Foster and process merchandise
Communication - Listen, pay attention, and be a responsible
steward of information. Distill and convey information in a clear,
complete, and timely manner in alignment with organizational
Support - Assist in opening and closing the adoption center,
maintaining the merchandise and adoption area, and handling animals
and animal related paperwork and items.
Culture - Foster an open and inclusive work environment by
modeling AHS's behaviors and values, consistent with the vision and
mission of the organization. Champion a culture of safety and
promote meaningful volunteer engagement.
Other duties as assigned
What we are looking for:
Schedule - Regular, predictable attendance, punctuality, and
availability to work during operational hours as defined by
leadership with the expectation to work varied hours including
evening and weekend shifts.
Computer Skills - Proficient with computers, specifically, a
working knowledge of Microsoft products.
Adaptability - Ability to work in a professional and positive
manner with high attention to detail in a variety of situations and
the willingness to assist at other sites.
Communication - Excellent interpersonal and communications
skills, must have ability to work as a member of the team and
partner collaboratively with external and internal customers and
Physical & Emotional Capabilities - Must be able to handle the
physical and emotional aspect of work in an animal shelter
environment, including the use of and assisting with euthanasia.
Must be able to lift and carry up to 50 lbs. Must have a high level
One of the nation's leading animal welfare organizations, Animal
Humane Society helps more than 23,000 animals every year. We're
transforming the way shelters care for animals and engage their
communities, advancing animal welfare and creating a more humane
world for animals everywhere.
Open Admissions Philosophy
Animal Humane Society accepts every animal that comes to us, and
there is no time limit placed on the animals in our adoption
centers. As long as an animal remains in good health and
temperament, it is available until it is adopted. However, we also
have a commitment to placing only healthy, treatable, and safe
animals in the community. When the difficult decision is made to
end an animal's life for untreatable aggression or unmanageable
illness, we provide them with a dignified end to life with humane
euthanasia by compassion injection.
Why Work Here
* Make a difference in the lives of animals and people * Join a
team of coworkers who love animals as much as you do * Work-life
balance * Health, dental, vision, and coverage * 401K with up to 4%
match * Nine paid holidays