Sr. System Specialist
Company: Abbott Laboratories
Location: Saint Paul
Posted on: April 11, 2021
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Job Description:
Abbott is a global healthcare leader that helps people live more
fully at all stages of life. Our portfolio of life-changing
technologies spans the spectrum of healthcare, with leading
businesses and products in diagnostics, medical devices,
nutritionals, and branded generic medicines. Our 109,000 colleagues
serve people in more than 160 countries.Our business purpose is to
restore health and improve quality of life through the design and
provision of device and management solutions for the treatment of
structural heart disease. We aim to lead the markets we serve by
requiring the solutions we offer customers provide an improved
benefit/risk profile as compared to existing standards of care; a
performance threshold that by definition, guides and ensures the
productive output of our engineering, business development, and
clinical research efforts result in outcomes that advance the
standard of care.The Sr. System Specialist is responsible for
analyzing and processing change requests in the designated PLM and
ERP systems. This includes communication with change originators on
issues identified and how to correct them, frequently on more
complex changes. The Sr. System Specialist has mastered all the
tasks completed by Change Specialists III and acts as a
trainer/mentor to all individuals in the Change Specialist I, II
and III roles. The Sr. System Specialist provides support to all
levels of the Quality System. This includes any procedure updates,
communications across Abbott and continual training where
needed.WHAT YOU'LL DO * Provides subject matter expertise on the
change process (procedures and software systems) to Change
Specialists I, II, III and users; first point of contact for Change
Specialists I, II and III when issues arise* Support changes in the
PLM and ERP System* Trains/Mentors Change Specialists I and II*
Provides advanced support of and interaction with users and change
originators on in-depth PLM and ERP topics. Manages a variety of
changes, with greater focus on complex changes, in a PLM System*
Manages and provides procedure support for the Business Unit*
Provide support to projects, submissions and audits in the Business
Unit* Has knowledge of broader business units and products to
support work across Abbott; understanding why configurations and
procedures are different across the organization/products.* Focuses
on troubleshooting PLM and ERP issues* Helps users resolve system
issues in the workflow* Identify system enhancements* Identify gaps
in the system and requirements* Provide advanced support across all
levels of the Quality System* Identify requirement
gaps/improvements * Provide and manage workflow/procedure
trainingEDUCATION AND EXPERIENCE YOU'LL BRING Required * HS
Graduate or Equivalent* 5+ years of experience in a document
control role, preferably in a regulated industry* Advanced
Microsoft Office skills* Ability to enter data and information into
multiple business systems (PLM, ERP)* Advanced knowledge of systems
(PLM, ERP)* Must have strong interpersonal skills* Able to solve
problems in a team environment (within the department and
cross-functionally)* Strong verbal and written communications with
ability to effectively communicate with change originators and
other Documentation Services staff in the organization.*
Multitasks, prioritizes and meets deadlines in timely manner.*
Strong organizational and follow-up skills, as well as attention to
detail. WHAT WE OFFER At Abbott, you can have a good job that can
grow into a great career. We offer: * Training and career
development, with onboarding programs for new employees and tuition
assistance * Financial security through competitive compensation,
incentives and retirement plans * Health care and well-being
programs including medical, dental, vision, wellness and
occupational health programs * Paid time off * 401(k) retirement
savings with a generous company match * The stability of a company
with a record of strong financial performance and history of being
actively involved in local communities Learn more about our
benefits that add real value to your life to help you live fully:?
www.abbottbenefits.com Follow your career aspirations to Abbott for
diverse opportunities with a company that provides the growth and
strength to build your future. Abbott is an Equal Opportunity
Employer, committed to employee diversity. Connect with us at
www.abbott.com, on Facebook at www.facebook.com/Abbott and on
Twitter @AbbottNews and @AbbottGlobal.
Keywords: Abbott Laboratories, St. Paul , Sr. System Specialist, Other , Saint Paul, Minnesota
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