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Applications/IT Support- Lake Area Mortgage

Company: Lake Area Bank
Location: Saint Paul
Posted on: April 6, 2021

Job Description:

Lake Area Mortgage is currently seeking a full-time Applications/IT Support position to join our mortgage division in Shoreview, MN. This position manages the Mortgage Department's technology functions and makes recommendations on such items as technology direction, policies and procedures. In addition, this position will be responsible for application management, user administration and support, and facility security and maintenance management. Hours: Monday-Friday: 8:00am-5:00pm normal daytime business hours. Additional hours required during high peak volume. Benefits: Health, Dental, Vision, Life, LTD, 401K, 401K ER Match, Profit Sharing, Bonus incentive, Recognition, Wellness, PTO and Paid Holidays. Company sponsored events for employees and their families. Discounts on Lake Area Bank products and services. POSITION SPECIFICATIONS:

  • Responsible for supporting staff with IT needs. This can include hardware and software set up and problem solving.
  • Responsible for user administration off all software and websites including user set up, user support and user audit requirements.
  • Responsible for application management including but not limited to Byte, Doc Velocity, Optimal Blue and Floify.
  • Will act as system owner for Byte software, understanding features and functions of the system and supporting full utilization.
  • Installs updates to software and helps assure that the features and functions of new releases are fully utilized.
  • Responsible for assisting in the cost justification and implementation planning for various technology decisions.
  • Responsible for assisting implementation of new technology. This person will assure appropriate training is completed and help assure full utilization of bank technologies.
  • Responsible for facility security to management of keys/key fobs, monthly alarm testing and management of PC Control Scan requirements.
  • Responsible for coordinating with property management for maintenance needs.
  • Responsible for coordinating ongoing equipment maintenance with appropriate vendors.
  • Responsible for required back up tape management. POSITION QUALIFICATIONS AND REQUIREMENTS:
    • Bachelor's Degree or equivalent work experience required.
    • 1 to 3 years Mortgage Banking Experience, Secondary Marketing experience preferred.
    • Proven math and analytical skills
    • Demonstrated ability to prioritize, multi-task, meet deadlines and adapt to changing priorities with strong organizational skills.
    • Precise attention to detail
    • Demonstrated ability to work in a fast paced and team-oriented setting
    • Excellent written and verbal communication skills and ability to work in a team environment
    • Proven ability to communicate with all levels of management.
    • Working knowledge of PC (MS Windows and Office Products including Word, Excel, and Access etc.) SDL2017 WORK ENVIRONMENT Professional office environment

Keywords: Lake Area Bank, St. Paul , Applications/IT Support- Lake Area Mortgage, Other , Saint Paul, Minnesota

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