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WC Claims Coordinator

Company: W. R. Berkley Corporation
Location: Saint Paul
Posted on: April 3, 2021

Job Description:

WC Claims Coordinator in Saint Paul, Minnesota - Careers at MN, St. Paul - 145 University Avenue West Skip Branding WC Claims Coordinator in Saint Paul, Minnesota - Careers at MN, St. Paul - 145 University Avenue West Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in! WC Claims Coordinator Location Name MN, St. Paul - 145 University Avenue West ID 2021-4815 Date Posted 2 days ago (3/18/2021 2:02 PM) Company Berkley Risk Admin. Co., LLC Primary Location US-MN-Saint Paul Category Claims Company Details We're a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers. Responsibilities The WC Claim Coordinator is a self-directed position responsible for providing a variety of support functions in a Claims environment. Specific Duties

  • Request information from or provide information to injured workers, employers, providers, attorneys, co-workers, state regulatory boards, 1 st /3rd party claimants, and others as directed
  • Manage various avenues of loss reporting: e-mail, e-reporting, telephone, fax, or U.S. Mail
  • Input new claim loss data for multiple lines of business (Worker's Compensation, Commercial Property, General/Auto/Excess Liability) into applicable claim systems
  • Research, verify and select proper active policy and coverages on new claims through review of policy/coverage information in policy databases
  • Initiate contact with clients or policy holders on applicable claims to triage losses and confirm facts of loss, request additional information and/or seek missing critical data elements
  • Manage daily distribution of new claims to ensure equitable examiner workload and effective customer service
  • Ensure timely filing of regulatory documents via EDI (Electronic Data Interchange); submit applicable claims to Index Bureau Reporting (ISO) and document files as applicable
  • Handle incoming phone calls and/or electronic/written inquiries from Clients, Claimants, Providers and Agents/Brokers relating to questions or problems associated with claims
  • Provide additional levels of management and claim department operational support to include payment review/approval/input and complete scheduled or special project work as needed
  • Maintain organization of claim files with accurate and timely documentation of work activity
  • Manage workload via system diary activity
  • Provide professional customer service to all internal and external customersMay perform other functions as assigned. Qualifications
    • High-School diploma/GED
    • Two or more years of general insurance, claim department operations or related experience preferred
      • Results driven with demonstrated problem-solving and basic investigative skills
      • Strong analytical skills; proven ability to collect and analyze data and trends; ability to draw conclusions and make appropriate recommendations
      • Excellent verbal and written communications skills with the ability to interact with a variety of audiences effectively
      • Displays attention-to-detail and accuracy with the ability to be self-motivated and work independently; ability to establish and meet deadlines as required.
      • Strong computer skills and working knowledge of Microsoft applications (Word, Excel, Outlook)
      • Required Ability to type 40 wpm/96% accuracy
      • Required 10-key by touch experience Berkley Core Competencies Accountability Communication Customer Focus and Teamwork Flexibility Innovation and Initiative Travel: Not required. While performing the duties of this job, the employee is regularly required to be seated for sustained periods of time; be able to pick up, pinch, twist, or keyboard; must be able to communicate detailed or important information accurately; distinguish sounds at normal levels (with or without correction) and be able to receive detailed information orally. The employee is occasionally required to move about the office to accomplish tasks; ability to reach in any direction; raise or lower objects or move objects from place to place; and hold onto objects. Occasionally, the employee may need to move or exert force up to 10 pounds. The employee is regularly required to operate a computer and other office equipment (phone, copier and printer). Options Create Profile & Apply Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQs Software Powered by iCIMS
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Keywords: W. R. Berkley Corporation, St. Paul , WC Claims Coordinator, Other , Saint Paul, Minnesota

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