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Information Developer, Senior

Company: Infor
Location: Saint Paul
Posted on: January 15, 2021

Job Description:

Sr. Information DeveloperLocation: St. Paul, MNThe Information Developer plans, organizes, writes, and codes online help, user and release-related content for business software that is written to standards within the timeline defined for a project. The Information Developer works closely with software developers, business analysts, quality analysts, and product management.A Day in The Life Typically Includes:Gather information, interpret business and technical designs, and organize content for software development projects. Determine important information about an application, function, or task from the audience perspective; provide key content that enables users to use the software effectively.Write content that is clear, concise, grammatically correct, and adheres to standards.Work with designated reviewers to ensure technical accuracy and appropriateness of content.Manage documentation projects, possibly including multi-writer and multi-location projects.Participate in internal projects to continuously improve the quality of processes and deliverables.What You Will Need:Basic Qualifications:Bachelor---s degree in technical writing, computer science, information design, instructional design, business, English, or related field.Minimum of 6 years of professional experience writing about business software.Knowledge of technical writing tools, methodologies, and standards.Expert knowledge of the English language.Ability to acquire application knowledge and user awareness quickly and independently.Experience with markup languages, such as XML, SGML, or HTML and advanced level experience with an authoring tool.Competent visual design knowledge and ability to use tools to produce diagrams.Experience coordinating projects.Excellent organizational, project planning, and decision making skills.Excellent interpersonal communications skills; works well with personnel from all organization levels.Knowledge of the software lifecycle development process.Experience using multiple computer operating systems, file management tools, and common office application tools. Ability to work productively with software development teams in multiple locations and to thrive in a fast-paced, ever-changing environment.What Will Put You Ahead?Preferred Qualifications:Experience creating, testing, and troubleshooting online help systems for assigned software application.Experience using oXygen XML, XMetal, or Arbortext Editor authoring tools and DITA XML standard.Experience using a component content management system. Experience with financial analytics and reporting applications.Experience working in a Healthcare business environment.Advanced problem solving and analytic skills; resourceful and creative in devising solutions.Infor employees have:A sense of urgency - Conduct your work with intensity and speed. Huddle fast. Make fact-based decisions. Use good judgment.Keeping the initiatives moving.Repeat.A passion for customer success --- Be responsive. Follow through on promises. Reject mediocrity. Be obsessive about doing better. Be accessible and communicate proactively. Be selfless.Work as One Infor.A thirst for innovation --- Be curious. Be a change agent.Some ideas will prove out, and other will not.Fail fast.Iterate.Stay ahead of technology.A focus on results - Never ignore results and facts. Learn and adjust. Focus on quality in all that you do. Do more of what works; less of what is not working. Invest your time in value creation.Act like an owner with an adaptive, entrepreneurial spirit.A sense of community - Show compassion and caring for others. Be socially responsible. Be inclusive.Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work. If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Human Resources at 470-548-7173 and/or to and employees of most United States private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination. For additional information please see EEO is the Law poster, the EEO Supplemental as well as the Statement of Policy. If you would like to view a copy of the company---s affirmative action plan or policy statement, please email SummaryJob Type: PERMEmployment Type: EMPLOYEELocation: St. Paul, MN, US

Keywords: Infor, St. Paul , Information Developer, Senior, Other , Saint Paul, Minnesota

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