Customer Service Representative

Company: Asphire Staffing
Location: Saint Paul
Posted on: January 12, 2021

Job Description:

We are currently hiring several Customer Service Representatives for our client in Mendota Heights.The first two weeks are paid training so prior call center experience is NOT--required. Daily, Customer Service Representatives will answer inbound calls from people who are going to dig and need buried utility lines such as gas and water lines marked. During this call, Customer Service Representatives will interview the caller to obtain information about the caller's dig site.Please note: All work will be done ONSITE in the call center. This is NOT a remote work from home job. All social distancing practices will be followed. The call center is sanitized and cleaned on a regular basis.These are in bound, information gathering, calls and you will not be selling anything. This is a great opportunity to receive paid training and obtain experience in a call center environment.The duties of the Customer Service Representative will include the following:* Answering incoming calls in a timely and efficient manner.* Obtaining sufficient and accurate ticket information from callers.* Demonstrating accuracy when entering tickets* Providing excellent customer service.* Achieving the minimal ticket quantity and/or processing time and ticket quality standards.Customer Service Representative Required Skills* Prior call center experience is not required* High School Diploma or GED Equivalent is required* Excellent Communication skills and organizational skills* Self-Motivated team player* Attention to detail and good listening skills* Must be dependable and have good attendance and be punctual* Follow all Company Policies and Procedures

Keywords: Asphire Staffing, St. Paul , Customer Service Representative, Other , Saint Paul, Minnesota