Customer Service Representative
Company: Asphire Staffing
Location: Saint Paul
Posted on: January 12, 2021
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Job Description:
We are currently hiring several Customer Service Representatives
for our client in Mendota Heights.The first two weeks are paid
training so prior call center experience is NOT--required. Daily,
Customer Service Representatives will answer inbound calls from
people who are going to dig and need buried utility lines such as
gas and water lines marked. During this call, Customer Service
Representatives will interview the caller to obtain information
about the caller's dig site.Please note: All work will be done
ONSITE in the call center. This is NOT a remote work from home job.
All social distancing practices will be followed. The call center
is sanitized and cleaned on a regular basis.These are in bound,
information gathering, calls and you will not be selling anything.
This is a great opportunity to receive paid training and obtain
experience in a call center environment.The duties of the Customer
Service Representative will include the following:* Answering
incoming calls in a timely and efficient manner.* Obtaining
sufficient and accurate ticket information from callers.*
Demonstrating accuracy when entering tickets* Providing excellent
customer service.* Achieving the minimal ticket quantity and/or
processing time and ticket quality standards.Customer Service
Representative Required Skills* Prior call center experience is not
required* High School Diploma or GED Equivalent is required*
Excellent Communication skills and organizational skills*
Self-Motivated team player* Attention to detail and good listening
skills* Must be dependable and have good attendance and be
punctual* Follow all Company Policies and Procedures
Keywords: Asphire Staffing, St. Paul , Customer Service Representative, Other , Saint Paul, Minnesota
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