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Home Instead: Training And Engagement Coordinator

Company: Home Instead
Location: Saint Paul
Posted on: November 23, 2020

Job Description:

Home Instead Senior Care Training and Engagement Coordinator James Pitzner Enterprises, LLC. d/b/a Home Instead Senior Care Home Instead Senior Care of St. Paul is seeking a a part-time Training and Engagement Coordinator to join our team. The Training and Engagement Coordinator is responsible for the execution and organization of training programs for CAREGiversSM and is expected to develop and maintain a workplace culture that retains quality CAREGivers. Ideal candidates will possess excellent oral and written communication skills and be comfortable and confident when speaking and presenting to groups of all sizes. This position a job share. Two individuals will share the responsibilities of the role equally, with a rotating schedule. The total hours per week will be approximately 20-24. Responsibilities : * Coordinate and conduct CAREGiver training, including training required to meet Home Instead Standards and additional optional training * Regularly evaluate and update all orientation and training materials as necessary to ensure compliance with franchisor and Minnesota state requirements * Plan, organize and execute quarterly CAREGiver Meetings * Oversee all aspects of the CAREGiver continuing education (CE) program using Home Instead's online Empower Learning Management System (LMS), which includes creating franchise-specific content for our franchise office, vetting and assigning courses, tracking and documenting completions, and supporting CAREGivers who require assistance with completing units, troubleshooting or answering questions. * Coordinate with the Director of HR to oversee and continue to develop the CAREGiver Mentorship program, including collecting reports from the Mentors and holding regular Mentor meetings * Create and conduct training and engagement activities in virtual settings * Conduct Alzheimer's CARE training on at least a quarterly basis * Utilize engagement strategies to promote CAREGiver retention and satisfaction * Enter and maintain accurate CAREGiver records in the operating systems * Communicate in a friendly, professional and knowledgeable manner * Maintain regular attendance at the office to execute job responsibilities * Demonstrate open and effective communication with owner, colleagues and CAREGivers * Ensure Home Instead Senior Care standards are met and upheld * Perform any and all other functions and responsibilities deemed necessary Education/Experience Requirements : * High school graduation or the equivalent * One year of related business experience or an equivalent combination of education and work experience may be considered * Must possess a valid driver's license Knowledge, Skills and Abilities: * Must demonstrate excellent oral and written communication skills and the ability to listen effectively *

Keywords: Home Instead, St. Paul , Home Instead: Training And Engagement Coordinator, Other , Saint Paul, Minnesota

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