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Help Desk Analyst I

Company: Robert Half
Location: Saint Paul
Posted on: November 23, 2020

Job Description:

Description We're looking for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Healthcare, Hospitals, Social Assistance field. This may be the Help Desk Analyst position for you, if you have strong problem-solving skills and a passion for making effective change within an organization. You will have the chance to support users in person as well as remotely, but will require travel around the Twin Cities to various locations. This Help Desk Analyst role is based in the Saint Paul, Minnesota area and is a long-term temporary-to-full-time opportunity. if you are interested in this opportunity, please reach out to Amanda Hennek with Robert Half Technology ator via e-mail at Your responsibilities in this role - Independently investigate and implement solutions to technical issues - Answer and follow up on technical help tickets submitted via phone, email, and walk-ups - Identify recurring technical issues and propose solutions to address the root of the problems - Offer IT support for operating systems, productivity software, and a variety of other applications used internally Requirements - Experience in user administration and bug fixing in a client server environment - Solid understanding of Microsoft - Background in installing and configuring operating systems, networked and local printers, and business applications - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Firm grasp of basic networking concepts - Good understanding of IT support ticketing systems Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, St. Paul , Help Desk Analyst I, Other , Saint Paul, Minnesota

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