Service Supervisor

Company: Minnetronix, Inc.
Location: Saint Paul
Posted on: March 26, 2020

Job Description:

Service SupervisorSaint Paul, MN 55108 US - Primary Location Minnetronix Medical Service Supervisor St Paul, MN Job Summary: The Service Supervisor provides guidance and work direction to the service team. This individual functions as the primary contact for all Service issues within the organization. The Service Supervisor also acts independently to resolve problems while possessing the knowledge, experience, and ability to achieve results. -- Essential Duties and Responsibilities: Leads the service operations to include creating the monthly plan, overseeing direct reports, and improving labor efficiency Manage day to day workload and priorities for service staff Manage and update service contracts and relationships Manage and track continuous improvement projects for the service team including 5S and process improvement activities Manage distribution and advance exchange services including physical space, customer documentation and product shipments Develop service capabilities to improve and create a great customer experience "Sell" service to current and potential new customers to enable account and business growth according each customer accounts objectives Conduct training for new employees in group Select, develop, coach, inspire, mentor and evaluate staff members Track and report service activities to ensure clear communication across the operations group -- Qualifications: Must have bachelor's degree in Business, Engineering, Supply Chain or equivalent experience Must have 2+ years in leadership role, preferably in a regulated industry Ability to work in a fast-paced work environment with changing priorities Knowledge of computers and Microsoft office programs is required -- Our company offers excellent benefits including medical, dental, life and disability insurances, 401k plan, paid time off, and tuition reimbursement among others. Additionally, our company has a fun, flexible and challenging work environment that fosters innovation and growth for all employees.Must be authorized to work in the United States. -- EOE / AA Employer Please visit our web site for additional information about our company: --http://www.minnetronix.com -- NO AGENCIES/ NO PHONE CALLS -- -- We Make it Easy--- Applying takes less than 2 minutes. No passwords or accounts to register or sign-in for.--- You are hired directly by the company - MRA does not make hiring decisions. Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

Keywords: Minnetronix, Inc., St. Paul , Service Supervisor, Other , Saint Paul, Minnesota