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Field Service Technician

Company: Forel North America
Location: Saint Paul
Posted on: June 1, 2024

Job Description:

FOREL S.p.A is a global leader in the production of glass machinery and technology, for the processing of flat and insulated glass. Our machinery is designed, developed, and manufactured in Italy, offering customized solutions to fit the specific needs of glassworks companies around the globe. As a Field Service Engineer; you will be installing, upgrading, supporting and repairing the latest glass processing equipment technology for the leaders in the industry. You will receive extensive training to get started in the position and for continuous development throughout your career. You will be a contributing member in a growing multi-disciplinary team. Do you thrive when solving problems on your own or as part of a team? Are you passionate about helping others succeed? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician? This opportunity reports into our St. Paul, MN office as a 100% remote travel position. Your new role: FOREL Field Service Engineer -- Install, conduct maintenance, troubleshoot and repair FOREL equipment at customer sites throughout the United States and Canada -- Provide high-quality technical assistance to customers to ensure optimal equipment performance -- Document customer machine information and technical conditions and make improvement suggestions -- Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service -- Train customers to operate and/or repair machines to ensure maximum productivity -- Act as a FOREL ambassador and work directly with customers during installations and repairs to enable their business success Why FOREL is right for you: -- At FOREL, you can develop your career by working on a wide range of innovative products across many exciting technologies -- You have the opportunity to continuously grow within your existing role and be rewarded for it -- We are a family-owned business with a long-term strategy. We care about all the members of our team You should be: -- Eager to learn -- Enjoy frequent travel assignments with overtime -- Flexible, professional, curious, and bold! -- A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics -- Focused on customer service and quality -- Technologically savvy and experienced in software and file management In return we offer: -- Competitive compensation based on experience -- A generous benefits package that includes medical, dental, IRA plans -- Opportunities to advance and further your career FOREL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class. Job Type: Full-time Pay: $23.00 - $29.00 per hour Expected hours: 40 - 60 per week Employment Type: Full Time Years Experience: 1 - 3 years Salary: $25 - $30 Hourly Bonus/Commission: No

Keywords: Forel North America, St. Paul , Field Service Technician, IT / Software / Systems , Saint Paul, Minnesota

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