Academic Technology Analyst

Company: University of Minnesota
Location: Saint Paul
Posted on: March 16, 2023

Job Description:

Apply for JobJob ID354125
LocationTwin Cities
Job FamilyInformation Technology
Full/Part TimeFull-Time
Regular/TemporaryRegular
Job Code9702BS
Employee ClassAcad Prof and Admin
Add to Favorite JobsEmail this JobAbout the Job


The University of Minnesota's Office of Information Technology (OIT) is seeking a Business Analyst/Systems Analyst to join our Academic Technology team. The Academic Technology team is focused on designing and supporting technology solutions directly advancing the learning, research, and outreach mission of the University. This position supports the Academic Technology Tools services, which is responsible for the continuous advancement and operational support of a suite of enterprise applications directly supporting teaching and research. The role of the Business Analyst/System Analyst is to understand institutional needs and ensure technology solutions meet those needs in alignment with institutional strategies and priorities.

A successful candidate will have a passion for technology, for teaching and learning, strong communication and collaborative skills, experience as a business and systems analyst, a broad understanding of the IT environment, and a commitment to the mission of the University. If you enjoy designing user-centered technology solutions, consider applying today!

We Offer:

• University paid contribution (10% of your salary) to your retirement account - vested immediately.
• 22 paid vacation days per year, in addition to sick leave and 11 paid holidays.
• Reduced tuition opportunities covering 75% - 100% of eligible tuition.
• Excellent and affordable health care benefits.
• Wellness program with opportunity to earn lower health care rates.
• Free disability insurance.
  Responsibilities:
  Business Analysis
  • Administer and configure enterprise software applications for mainly SaaS solutions and some on premise applications.
  • Analyze and evaluate learning tool applications based on user requirements, business needs, and security imperatives.
  • Analyze and address tier 3 application support requests, including a rotating on-call status.
  • Identify or isolate the root causes of problems and identify potential solutions.
  • Evaluate issue patterns and make recommendations for future improvements.
  • Manage multiple simultaneous small projects from concept to completion. Communicate with sponsors and stakeholders to ensure desired outcomes are achieved and expectations are effectively managed. Create functional designs and related process flows.
  • Develop test conditions based on business requirements. Execute functional and system tests.
  • Learn new applications, technologies, and skills independently through hands-on experimentation. Proactively identify opportunities to improve processes and services.
    Qualifications
    
    
    Required Qualifications: (Please document on resume)
    • Bachelor's degree and two years of relevant experience, or a comparable combination of education, training, and experience.
    • Experience with data analysis, data modeling, data interpretation and complex systems integration.
    • Experience eliciting and documenting user and business requirements using techniques appropriate to the audience and environment.
    • A strong sense of ownership and commitment to follow-through for both individual and team projects is critical.
      Preferred Qualifications:
      • Experience vetting and managing external learning tool integrations with the LMS.
      • Experience with coding (NodeJS, Python for example) and the applications to instructional technologies and learning tool management.
      • Familiarity with SAFe Agile practices.
      • Experience with data analytics and/data interpretation.
      • Demonstrated ability to manage relationships with a large and diverse group of influential stakeholders and to identify strategic needs.
      • Demonstrated ability to independently manage multiple work assignments. Ability to create work breakdown structure, establish timelines, and achieve desired outcomes.
      • Demonstrated ability to work independently but closely as one team member of many, especially across functional and political boundaries with individuals of varying experience and influence levels.
        The University of Minnesota is an Equal Opportunity Educator and Employer.
        About the Department
        
        
        Office of Information Technology:Interested in a career with one of the nation's largest universities? The University of Minnesota is an institution dedicated to changing lives through research, education, and outreach. The Office of Information Technology (OIT) - the University's central IT department - works to support and advance this mission and to support overall academic advancement. Our dedicated IT professionals connect students, faculty, and staff with innovative services to meet their teaching, learning, research, and administrative needs. The Office of Information Technology offers an environment of trust, collaboration, and mission-focused work. Join us and support innovation and engagement through technology!
        How To Apply
        
        
        Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).
        Diversity
        
        
        The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.
        Employment Requirements
        
        
        Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
        
        Please note: All employees at the University of Minnesota are required to comply with the University's Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit:
        About the U of M
        
        
        The University of Minnesota, Twin Cities (UMTC)The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
        

Keywords: University of Minnesota, St. Paul , Academic Technology Analyst, IT / Software / Systems , Saint Paul, Minnesota