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Solutran Technical Implementation Manager - Telecommute in Minneapolis or St. Paul, MN

Company: UnitedHealth Group
Location: Saint Paul
Posted on: November 23, 2021

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)Solutran is a leading FinTech company committed to creating game-changing, customer-friendly solutions. We serve health-seeking populations by partnering with the nation's largest health plans, employers, retailers, and government programs. We've established a reputation for delivering modern, advanced customer experiences through best-in-class solutions used by millions.Solutran is dedicated to promoting health, providing solutions for over-the-counter benefits, rewards, healthy food incentives and government programs supporting food insecure individuals. Learn more about our latest innovations at Technical Implementation Manager is responsible for overall technical product implementation and configuration of programs, product implementation project management, and relationship management for Solutran clients during the initial implementation process. The role requires a keen insight into Solutran product offerings, best practices, and calls for deep collaboration and partnership with business leadership across Client Services, Sales, Product, PMO, IT and other internal stakeholders. Our desire is for this position to play a critical role in Client Success. The position will help support and manage the technical end-to-end client onboarding process with complex enterprise organizations. Implementation projects will range in scope and complexity.Seeking a candidate in the Twin Cities with hybrid in office and work from home capabilities.If you live in Saint Paul or Minneapolis, Minnesoat you'll enjoy the flexibility to telecommute* as you take on some tough challenges.Primary Responsibilities:

  • Participate in client implementations as a player/doer/coach, supporting all technical stages of client onboarding with a cross-departmental team, from solution design, set-up, UAT and successful client launch
  • Provide technical leadership for all client implementation activities for a complex healthcare client base, driving cross-functional delivery of services to customers
  • Partner with internal teams to estimate, document and manage product scope; identify and escalate changes in client requested scope for roadmap consideration and pricing
  • Foster and increase product knowledge sharing and learnings to enable consistent interaction with clients
  • Provide product leadership along with strategic and tactical guidance during the various phases of the technical implementation process to ensure all necessary tools, processes, procedures, and staff are in place to support a successful implementation and rollout
  • Be a thought leader within the organization for how best to implement new products/services within Solutran's systems
  • Build a strong and cohesive cross-departmental team by providing product leadership to indirect reports through coaching, setting strategic direction and applying working knowledge of Solutran S3 products, systems, and procedures
  • Ensures that the Implementation team represents client needs to internal stakeholder organizations including Client Services, Sales, Product, IT, PMO, Risk and Legal through accurate business requirements and ongoing advocacy
  • Establish and foster relationships with Client and internal stakeholders at all levels of staff and senior management
  • Overall planning, directing and oversight responsibility of multiple product implementation projects requiring the utilization or management of resources across multiple departments or functional areas
  • Lead by example
  • Other duties as assignedAn individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • Bachelor's degree (BA or BS) or equivalent experience
    • 4+ years of experience managing complex client implementation projects
    • Project management experience managing large-scale client projects with multiple stakeholders, ideally in the healthcare or payments industry
    • Ability to participate in and manage technical configurations of multiple client implementation projects and competing priorities in a fast-paced client-centric environment
    • Demonstrated strategic ability to solve complex issues exercising critical thinking and sound judgment and to lead cross functional teams through complex product business issues that do not have precedent
    • Demonstrated ability to build and maintain business relationships with internal and external stakeholders at senior and executive management level
    • Proven record of accomplishment in leading and driving teams to achieve and exceed established goals and objectives
    • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliancePreferred Qualifications:
      • Bachelor's degree in Computer Science, Information Technology or equivalent work experience in a project management or role in software or financial services
      • Experience in data processing, API implementations, batch file processing, technical integrations, SQL, UX design
      • Solid written and verbal communication skillsUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You'll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life's best work.(sm)*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Technical; Implementation Manager; Project Manager, Telecommute, Telecommuter, Telecommuting, remote, work from home

Keywords: UnitedHealth Group, St. Paul , Solutran Technical Implementation Manager - Telecommute in Minneapolis or St. Paul, MN, IT / Software / Systems , Saint Paul, Minnesota

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