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Vehicle Delivery and Technology Specialist

Company: Ed Napleton Automotive Group
Location: Saint Paul
Posted on: May 6, 2021

Job Description:

Napleton Automotive Group owns and operates 50 retail automotive dealerships in seven states. Our group also has rental car facilities, body shops, and a real estate portfolio located throughout the nation. New car franchises include, Acura, Alfa Romeo, Aston Martin, BMW, Chrysler, Dodge, Fiat, Honda, Hyundai, Infiniti, Jeep, KIA, Lexus, Maserati, Mazda, Mitsubishi, Nissan, Porsche, RAM, Subaru, Scion, Toyota, and Volkswagen. Our group employs over 3,000 people and ranks as top Automotive Group in Illinois. Napleton was also ranked 26 out of the top 150 automotive groups in the U.S. for 2017 based on new car volume!! Lexus of Maplewood is seeking a Vehicle Delivery and Technology Specialist committed to creating a great delivery AND amazing ownership experience for our clientele. Responsiblities: * Ensures every owner receives proper delivery of the vehicle features and controls, with special emphasis on properly educating the customer about the technology in the vehicle. * Ensures all aspects of the delivery results in an industry-leading customer delivery experience. * Provide associates and guests with front line support to help understand vehicle technology that supports an elevated ownership experience and more repeat customer relationships. Qualifications: * At least one year prior automobile sales or customer service related experience. * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization and effective computer skills. * Enthusiastic with high energy throughout the workday * Outgoing and friendly personality, especially while handling objections * Quality customer service skills * Strong interpersonal and communications skills one-on-one and over the phone * Persuasive and able to assist guests by staying curernt with technology and vehicle features * Must be 18 years of age or older and have a valid driver's license in good standing. Benefits: * Paid time off * Family owned and operated * Health, Dental, Vision, & Life Insurance * 401k * Internal Growth * One of the largest dealership groups in the midwest

Keywords: Ed Napleton Automotive Group, St. Paul , Vehicle Delivery and Technology Specialist, IT / Software / Systems , Saint Paul, Minnesota

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