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Remote SaaS Technical Support I Supervisor

Company: VirtualVocations
Location: Saint Paul
Posted on: April 5, 2021

Job Description:

An education technology company has a current position open for a Remote SaaS Technical Support I Supervisor. Core Responsibilities of this position include: Addressing any customer satisfaction issues Monitoring and driving all performance goals Coaching and developing employees Applicants must meet the following qualifications: Salesforce experience required 3-5 years' prior experience in a technical support role (SaaS/software) Proficient in Microsoft Office suite Previous CRM experience required Bachelor's degree or equivalent experience Excellent attention to detail and time management skills

Keywords: VirtualVocations, St. Paul , Remote SaaS Technical Support I Supervisor, IT / Software / Systems , Saint Paul, Minnesota

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