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IT Operations and Infrastructure Manager

Company: Twin Cities Public Television
Location: Saint Paul
Posted on: February 23, 2021

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: IT Operations and Infrastructure Manager IT OPERATIONS AND INFRASTRUCTURE MANAGER Twin Cities PBS (TPT) is one of the most innovative public media organizations in the country. Every day, TPT uses the power of media to advance the arts, spur engagement and learning, help young people succeed and support adults age vitally. TPT produces award-winning content on multiple platforms and we're seeking an IT Operations & Infrastructure Manager to focus on providing solutions that helps TPT achieve greater success by leading the planning, prioritizing, implementation and ongoing support of Information Technology systems. The IT Operations & Infrastructure Manager will drive the evolution of modern-day infrastructure that supports the strategic goals of TPT and provide a highly reliable, flexible, cost effective and innovative environment.-- MAJOR AREAS OF RESPONSIBILITY :

  • Maintain a deep understanding of modern information technology server, network, security and database systems on Windows, Linux and OSX platforms; applying new technologies appropriately to the evolving needs of the corporation.
  • Provide leadership on emerging technologies and strategies towards cloud architectures and services that enable efficient business operations, regardless of physical location.
  • Effectively plan, prioritize and manage process improvement and Infrastructure projects to insure timely delivery aligned with the original goals and scope. Provide clear written goals, objectives and task assignments; use fact-based logical reason to solve problems; document progress and system development.
  • Through department supervision and direct hands-on involvement, maintain proficiency in resolving TPT IT customer requests for assistance, training and technology solutions. Maintain competency in PC and Mac installation and configuration; server permissions, configurations and account management; printer troubleshooting; telephone system configuration, operational support, and voicemail operation; LAN configuration and troubleshooting; wireless system support; and all aspects of firewall and network operations.
  • Lead IT Operations & Infrastructure project initiatives, while maintaining operational balance and stability.
  • Create, manage, and advocate for budgetary allocations to allow for technology/development costs and team growth.
  • Coach and mentor IT Operations & Infrastructure Team.
  • Manage all aspects related to vendors & third-party services. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIREMENTS :
    • Bachelor's degree in CS, MIS, or equivalent work experience
    • 5-7 years of relevant work experience
    • 3-5 years of management experience
    • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
    • Experience with service integrations
    • Proven leadership skills and ability to lead others in defining requirements and identifying solutions
    • The ability to build and maintain relationships with internal and external stakeholders
    • Available for on-call duties, as well as off-hour Emergency & Disruptive work To learn more or to apply, please go to and click the "Apply for Jobs" button. If you need assistance and/or a reasonable accommodation during the application or recruiting process, please send a request to Twin Cities PBS is proud to be an Affirmative Action / Equal Employment Opportunity / Veteran / Disability employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Twin Cities Public Television, St. Paul , IT Operations and Infrastructure Manager, IT / Software / Systems , Saint Paul, Minnesota

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