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Field Service Technician

Company: Total Tool Supply, Inc.
Location: Saint Paul
Posted on: February 18, 2021

Job Description:

Founded in 1977 in St. Paul, MN - we're a family-owned company purposefully grown to meet the demands of construction and industrial customers across North America. Our team prides itself on delivering more than tools and service - we deliver industry-leading solutions.We are committed to growth, continuous learning, and promoting our very best people in pursuit of our mission to be the best industrial supplier in the world. Our culture is what sets us apart, we are a collaborative and relationship-driven team, operating according to our core values in everything we do: Family, Commitment, Integrity, Change, Excellence, and Concern for Others.We have an immediate career opportunity for a Field Service Technician in our Crane & Hoist Division.WHAT WE OFFER:* Full-Time Day Hours Monday through Friday* Competitive Salary* Paid Time Off * Affordable Medical coverage and Health Savings Account contributions * Dental and Vision Benefits * Flexible Spending Account * Retirement Benefits with a company match* Company Paid Life Insurance* Company Paid Short and Long-term Disability Insurance * Ongoing engaging product and professional development training * Generous employee discounts on tools and industrial suppliesWHAT YOU WILL DO:The Field Service Technician will report directly to the Crane & Hoist General Manager. This position will be responsible for the following functional areas: perform OSHA required Inspections, general maintenance, and repair of all types of overhead cranes and hoisting equipment. Responsibilities include, but are not limited to:* Provide support for outside sales staff and management* Manage & maintain inventory in service vehicles (truck stock): cycle counts, stocking/back-stocking, and bin locating for all facets of truck inventory* Assist with daily/monthly work lists: trailer, man lift & truck checklists, and inspections, when applicable* Perform inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at varied customer locations, as directed* Conduct on-site electrical, mechanical, structural, and electronic troubleshooting to determine the cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures, and appropriate test equipment* Consult with customer regarding all repair and safety-related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving the job site* Complete and provide proper electronic documentation utilizing the established company digital tools required for each service* Generate sales leads during service calls and report to service office, following established guidelines* Participate in monthly safety meetings.* Must have and maintain a good driving record, including a valid driver's license. Must be willing and able to work off the ground. Must be able to work varied overtime, as required by the customer, be available for "on-call" as part of the service office rotation and be able to travel and work out of town on a regular basis.WHAT YOU WILL NEED TO SUCCEED:* Experience with controls and troubleshooting* Must be able to travel approximately 50% throughout the Midwest to service customers - company vehicles and stipends are provided* Must be able to work at heights while reaching overhead* An exceptional work ethic* Ability to work in a team environment* Ability to pass DOT physical* Must undergo initial drug screening & random testingYOU SHOULD APPLY IF:* You want to work for the best construction supplier in the world* You have the need to grow with a progressive company* You want to work for a company that cares about you* You value good service and integrity as much as we do* You believe that good enough is not good enoughPHYSICAL REQUIREMENTS:* This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. Approximately 90% of the time spent inside and 10% outside. This position is exposed to heat, cold, noise, and heights* Will be required lift 50-75lbs regularly, will on rare occasion be required to lift more* Must be agile enough to climb into and out of a scissor lift on a regular basis and be able to bend and turn enough to look around corners over and under equipment* Must work overhead regularly* Must be able to drive for extended periods of time* Ability to stand on a hard surface for extended periods of times* The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHRxkQjgJDtvs

Keywords: Total Tool Supply, Inc., St. Paul , Field Service Technician, IT / Software / Systems , Saint Paul, Minnesota

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