Automation Recruitment Representative

Company: New York Blood Center Enterprises
Location: Saint Paul
Posted on: June 24, 2022

Job Description:

Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research institutions, and international clients. Operating 10 donor centers and conducting hundreds of blood drives each month, we are proud to be an independent nonprofit that supplies over 30 area hospitals and more than a dozen air ambulances with life-saving blood-from our community, for our community.Summary:This position is responsible for the recruitment of donors into a variety of automation platforms to optimize utilization of products and achievement goals. Implements first time donor automation conversion programs that support increased donor frequency and retention. This individual is responsible for the education of donors, staff, and field conversion. Participates in ongoing evaluation of donor base and modifies automation recruitment strategies to increase effectiveness.Schedule: Monday - Friday to meet business needs.Job Responsibilities:Goes to operations to actively recruit donors to double red cell donations and platelet profiling.Data entry and analysis for Right Type recruitment.Calling donors for automated procedures (Platelets, Plasma, and Double Red Cells). Thoroughlyexplain the process and answer questions.Provides Donor Recruitment and Collections with support of automation collection activities.Available to answer questions related to automation eligibilityand conversion programs.Provides direction and evaluationof customer service initiatives by monitory areas of concernand makes recommendations for additional training.Establishes processes for donor feedback (e.g. follow up calls, thank you calls, satisfactionsurveys) to support donor retention.Creates and manages staff/ donor promotions to increase automated collections.Training and EducationBenefits: Full benefits including: Medical, Dental, Vision, PTO, EST, and Retirement PlanEducation:Bachelor's Degree or equivalent experienceExperience:2 Years of sales, account management or equivalent experienceIntermediate computer knowledgePublic relations, customer service and volunteer experience preferredOther:Excellent interpersonal communication skillsAbility to organize and prioritizeAbility to work well under pressure and meet deadlinesAbility to lead others through coaching/training

Keywords: New York Blood Center Enterprises, St. Paul , Automation Recruitment Representative, Human Resources , Saint Paul, Minnesota