Automation Recruitment Representative
Company: New York Blood Center Enterprises
Location: Saint Paul
Posted on: June 24, 2022
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Job Description:
Memorial Blood Centers (MBC.ORG), a division of Innovative Blood
Resources (www.innovativebloodresources.org), has been saving and
sustaining lives since 1948. We supply blood and blood components,
state-of-the-art laboratory services, and biomedical expertise to
area healthcare partners, national blood centers, biotechnology
companies, research institutions, and international clients.
Operating 10 donor centers and conducting hundreds of blood drives
each month, we are proud to be an independent nonprofit that
supplies over 30 area hospitals and more than a dozen air
ambulances with life-saving blood-from our community, for our
community.Summary:This position is responsible for the recruitment
of donors into a variety of automation platforms to optimize
utilization of products and achievement goals. Implements first
time donor automation conversion programs that support increased
donor frequency and retention. This individual is responsible for
the education of donors, staff, and field conversion. Participates
in ongoing evaluation of donor base and modifies automation
recruitment strategies to increase effectiveness.Schedule: Monday -
Friday to meet business needs.Job Responsibilities:Goes to
operations to actively recruit donors to double red cell donations
and platelet profiling.Data entry and analysis for Right Type
recruitment.Calling donors for automated procedures (Platelets,
Plasma, and Double Red Cells). Thoroughlyexplain the process and
answer questions.Provides Donor Recruitment and Collections with
support of automation collection activities.Available to answer
questions related to automation eligibilityand conversion
programs.Provides direction and evaluationof customer service
initiatives by monitory areas of concernand makes recommendations
for additional training.Establishes processes for donor feedback
(e.g. follow up calls, thank you calls, satisfactionsurveys) to
support donor retention.Creates and manages staff/ donor promotions
to increase automated collections.Training and EducationBenefits:
Full benefits including: Medical, Dental, Vision, PTO, EST, and
Retirement PlanEducation:Bachelor's Degree or equivalent
experienceExperience:2 Years of sales, account management or
equivalent experienceIntermediate computer knowledgePublic
relations, customer service and volunteer experience
preferredOther:Excellent interpersonal communication skillsAbility
to organize and prioritizeAbility to work well under pressure and
meet deadlinesAbility to lead others through coaching/training
Keywords: New York Blood Center Enterprises, St. Paul , Automation Recruitment Representative, Human Resources , Saint Paul, Minnesota
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