Front Desk Agent - The Lismore
Company: ECWI Hospitality
Location: Eau Claire
Posted on: February 16, 2026
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Job Description:
Job Description Job Description The Lismore Hotel is searching
for an enthusiastic, service-focused hotel front desk agent to join
our guest services team. You’ll welcome guests, manage accounts,
answer inquiries, and field complaints to ensure we deliver an
excellent experience to every guest. You will bring excellent
communication skills and a passion for putting our guests first. If
you love interacting with people in a positive work environment,
apply now! This is a part-time position. Hours 7 am to 3 pm or 3 pm
to 11 pm. Weekend availability needed. Compensation: $16 per hour
Responsibilities: Manage room bookings in-person, online, and
through incoming calls, and answer inquiries about guests’ needs,
including questions about available rooms, amenities, room rates,
special requests, and rewards programs Field customer complaints
when necessary Greet, check-in, and check out guests when they
arrive and leave the premises, distribute keys and room
assignments, and record credit card information Bookkeeping: keep
accurate records of all hotel guest account information Communicate
with housekeeping to make sure guest rooms are ready
Qualifications: Well-versed in taking telephone calls and handling
stressful situations Excellent time management skills,
organizational skills, customer service skills, and interpersonal
skills Working knowledge of Microsoft Office and reservation
management systems 1 year of experience in the hospitality industry
as a hotel front desk agent, hotel receptionist, or guest service
specialist preferred About Company ECWI Hospitality locations are
managed by GF Hotels and Resorts. These properties consist of: The
Lismore Hotel - A DoubleTree by Hilton (Informalist, Dive, ECDC)
The Oxbow Hotel (The Lakely) Nucleus Cafe Racy D'Lenes Coffee
Lounge
Keywords: ECWI Hospitality, St. Paul , Front Desk Agent - The Lismore, Hospitality & Tourism , Eau Claire, Minnesota
